AST and Programs Support - Apprentice

• IMPORTANT: Spain based candidates must have finished their degree/vocational training or equivalent in the last 3 years and they must not have had this type of contract previously - The length of this contract is up to 12 months.
• Bachelor's Degree in Business Management or related.
• Strong organizational and time-management skills.
• Ability to meet deadlines and activate teams to execute requirements
• Attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication and stakeholder management abilities.

• Familiarity with tools such as AST, Agora, SOAR, and Salesforce (SFDC) is a plus.
• Experience in administrative support, finance operations, or compliance-related roles preferred.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Relocation Assistance Provided: No

Job Description SummaryAST specialist to lead and drive Aggregate Spend Tool and processes associated providing execution and support for administrative, marketing and commercial support HCP interactions in compliance with processes and regulations. Specialist needs to execute full cycle of tasks to ensure Customer and 3rd Party programs related activities are properly tracked, validated and approved in compliance with company rules.

The AST Support Specialist plays a critical role in ensuring the smooth execution of interactions processed through the Aggregate Spend Tool (AST). This position supports compliance, operational efficiency, and stakeholder coordination across multiple platforms and teams.

The AST Specialist is essential to provide comprehensive administrative, marketing, and commercial support, ensuring seamless and compliant interactions between AST execution of interactions processed through the Aggregate Spend Tool (AST). This role is responsible for executing the full cycle of tasks required to manage Customer and Third-Party program activities, including tracking, validation, and approval, in strict adherence to company policies, compliance and regulatory requirements.

The position is critical to maintaining operational excellence within HCS, enabling the team to drive initiatives efficiently and without disruption to the business. By focusing on compliance and process integrity, the AST Specialist ensures that all engagements are properly documented and aligned with internal standards, thereby mitigating risk and supporting strategic objectives.

• Manage and process various interaction requests via the AST platform.
• Prepare and complete all required documentation, including contracts and invitation letters.
• Upload relevant documents to the designated platforms in a timely and accurate manner.
• Monitor request progress to prevent delays and manage cost control.
• Oversee Purchase Order (PO) approvals using the Agora tool.
• Coordinate signature collection from Transaction Owners (TOs).
• Serve as a liaison between TOs and the Center of Excellence (COE) to resolve queries and ensure transaction approval.
• Submit approved requests to the travel agency with complete processing information.
• Track outstanding balances and collaborate with Accounts Payable (AP) to resolve invoices.
• Forward invoices to AP when payments are made to entities other than the travel agency.
• Manage supplier registration and onboarding in the SOAR tool.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.