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Payment Performance Manager

Hybrid in Boadilla del Monte, Madrid·Added yesterday (last checked 20 Oct)

Getnet

14 open roles

Overview

Work mode
Hybrid, Spain / Boadilla del Monte, Madrid
English
Required
Other languages
Portuguese
Experience
4+ years
Benefits
Private health insurance, life insurance, meal vouchers, gym access

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

✅ What we are looking for

  • You must have more than 4 years of experience in a similar role within data-driven companies in areas such as fraud prevention, performance optimization, and product.

Nice to have

⭐ What will give you extra points

  • Knowledge of the payments industry. Data processing skills (SQL, Python, use of Databricks).
  • Knowledge of data visualization tools (Tableau, PowerBI, etc.). Languages: Spanish and English. Portuguese is recommended.

Pay & benefits

What you'll get

🎯 What we offer

🩺 Medical insurance

🦷 Dental insurance

💪 Wellhub

🚑 Life insurance

💉 Annual medical check-up

🚌 Transportation assistance

🍕 Restaurant ticket / meal voucher

💰 Profit-sharing program

📚 Access to professional development programs

The role

At Getnet we are looking for a Payment Performance Manager to join our team in Madrid, Spain.

What you'll do

Your goal will be to manage the performance and costs of e-commerce processing for Getnet's main global accounts, talking to clients and conveying their concerns within the company to expand joint business, as well as liaising with issuers to improve approval rates.

📌 What will you do?

  • You will analyze transactional data from large clients to evaluate factors that are key to improving performance.
  • You will work alongside the Professional Services, Product, and Integrations team to drive technical improvements.
  • You will lead projects to improve authorization rates and optimize costs in the markets where Getnet operates.
  • You will be the performance reference person in the region, leading the management of incidents, issues, operational continuity, disaster recovery, backups, and regulatory compliance.
  • You will promote the adoption of automation and artificial intelligence capabilities to optimize operational processes, improve efficiency, and speed up incident resolution.

How you'll work

🏢 Hybrid and collaborative work environment: the selected person must be available to work on-site 60% of the time.

Hiring process

📬 Next step

Apply and, if you know someone who might be interested in this opportunity, share it.

About Getnet

Getnet is a fintech company specializing in payment processing and merchant services, offering a range of solutions including card payment acceptance, digital payments, and value-added services for businesses. As a subsidiary of Banco Santander, Getnet operates across multiple countries in Latin America and Europe, providing payment technology and financial services to merchants of all sizes. The company is part of the broader financial services ecosystem, focusing on enabling seamless transactions and supporting the digital transformation of commerce.

In Spain, Getnet has established a significant presence with its office in Madrid, which serves as a hub for its operations in the region. The company is actively expanding its team in Spain, with roles spanning engineering, data, IT operations, and business functions, making it an attractive destination for international professionals looking to work in the fintech sector. Getnet's culture emphasizes innovation, digital transformation, and collaboration, and as part of the Santander group, it offers the stability of a large financial institution while maintaining the agility of a tech-focused company.

Industry
Fintech
Founded
2017
Employees
5,000–10,000
Headquarters
Madrid, Spain
In Spain
Madrid
Website
getnet.net

Good to know if you are moving

  • Getnet is a subsidiary of Banco Santander, one of the largest banks in the world, providing financial stability and global opportunities.
  • The company has a strong focus on digital transformation and innovation, offering roles in cutting-edge areas like AI, machine learning, and data architecture.
  • Working in Madrid offers a vibrant lifestyle and a growing tech ecosystem, with Getnet's office located in the heart of the city.
  • Getnet supports professional development and offers a multicultural environment, with teams across Europe and Latin America.
  • The company is expanding its Spain operations, creating new opportunities for international talent in fintech and technology.

In their own words

About the company & team

✨Your talent drives our future

Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and with operations in Latin America and the Iberian Peninsula, we provide comprehensive services to more than 1.3 million businesses, from POS terminals to e-commerce platforms.

Our mission is clear: to simplify payments through innovation, security, and scalability, helping businesses of all sizes to grow with agility.

We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services, all within a single ecosystem, so that our clients can focus on growing their business.

Being part of Getnet means joining a company that combines the innovation of a fintech with the solidity of a global bank.

Imagine your future. Care for your career. Simplify your path.

This means you will have the opportunity to develop high-impact solutions, grow with real professional development opportunities, and thrive in a culture that values well-being, inclusion, and transparency.

We combine flexibility, autonomy, and global collaboration so that you can focus on what really matters, connect with purpose, and help build the future.

Here you will find space to grow, real leadership opportunities, and a culture where everyone belongs, contributes, and is valued.

✨ If you want to be part of the next generation of financial solutions, this is your place.

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