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This job advert was originally written in Spanish.
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If you speak Catalan and are motivated to work in a professional environment where you can develop your communication skills, this project is for you. You will be part of a committed team, participating in a first-class customer service.
If you want to be part of a team where your language makes a difference and your work has a real impact, this could be your place.
Take the next step in your career with us.
You will be responsible for managing customer service via telephone and email. You will help them resolve their inquiries and incidents and guide them through their procedures: device activations and cancellations, orders, and billing. You will also perform consultative follow-ups on pending invoices, without targets and without pressure on the customer, and collaborate in the follow-up of each case to guarantee an excellent experience.
Start date scheduled for 30/10.
Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.
Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.
From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.
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