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90,000+ live jobsHybrid in Madrid·Full-time·Added 2 months ago (last checked 20 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
What do we need you to bring to our team?
- Office automation knowledge
- Ability to learn
- Organization
- Planning
- Goal orientation
- Communication
What can we offer to talent like you?
- Permanent seasonal contract, stable service
- Pre-onboarding training from 13:00 to 22:00h for two weeks
- Full-time: 39h/week
- Salary: 1,428.30 gross per month + night shift premium (from 22:00)
- Schedule: M-F from 17:00 to 02:00
- Hybrid modality: initially on-site at the client's headquarters (San Blas-Canillejas 28037), once the learning curve is completed: teleworking + on-site
Additionally, keep in mind that you will have:
- Konecta Benefits Club (an exclusive portal where you can save on your purchases with offers and discounts we have prepared with great care for you)
Do you dare to embark on a new professional project with us? We are a company that bets on diversity, equality, equity, and sustainability, we are Konecta!
Our customer support/service for a major company in the banking sector in Madrid requires a telephone agent with proactivity, organizational and resolution skills, and office automation knowledge.
We need you to participate actively in providing support to customers, resolving doubts and inquiries, and performing administrative management of contracts and billing for customers.
What would your day-to-day responsibilities be in this role/position?
- Support for our customers/suppliers
- Providing information regarding tools and procedures
- Data collection to formalize contracts and invoices
- Resolution of incidents related to the client's internal tool and regarding customer billing/contracts.
- Possible outbound calls to request the data necessary to complete contract registration requests (NOT sales).
- Database updating.
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
If your profile fits this vacancy, go ahead and Konect!
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