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Customer Service and Back Office Telephone Agent

On-site in Madrid·Added 8 days ago (last checked 19 Oct)

Agency
Gi Group España

715 open roles

Our summary

Work mode
On-site, Madrid
Hours
Fixed shift

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience in customer service (preferably in a call center)

Good communication skills and a customer-oriented approach.

Capacity for adaptation and learning to work following established procedures.

Nice to have

Valuable: Having experience in the insurance sector.

Pay & benefits

What you'll get

Contract type: Temporary.

Working day: 30h in MORNING SHIFT OR AFTERNOON SHIFT

Salary according to collective agreement.

Immediate start

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

The role

Currently, from the MADRID delegation, we are looking for a TELEPHONE AGENT for an important company in the insurance sector.

What you'll do

This is a position that combines customer service and administrative management, with the objective of offering a quality service and responding to the needs of users.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing

In their own words

About the company & team

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

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