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Customer Experience and Personal Trainer

On-site in Madrid·Part-time·Added 4 days ago (last checked 30 Oct)

GO fit

12 open roles

Our summary

Hours
Includes weekends
Work mode
On-site, Madrid
Contract
Part-time
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Join GOfit and take your energy and that of others to the next level!

At GOfit Montecarmelo, we are looking to hire someone who combines customer orientation with a vocation for personal training, to become part of our Customer Experience team and contribute to the development of our personal training services.
If you enjoy working with people, are passionate about the sports sector, and are motivated to accompany clients in achieving their goals, we want to meet you!

What will your mission be?
During part of your working day, you will be part of the Customer Experience team. Additionally, you will have the opportunity to develop your activity as a Personal Trainer, acquiring and retaining clients to offer and deliver personal training sessions.

Main functions:
Customer Experience

  • Assistance and welcoming of members.
  • Management of inquiries and incidents.
  • Support in reception and in-person service tasks.
  • Advising on the center's services and activities.
  • Contribution to an excellent experience for our clients.

Personal Training

  • Acquisition and development of a personal training client portfolio.
  • Design and monitoring of individualized training programs.
  • Evaluation and accompaniment of clients in the achievement of their goals.
  • Active promotion of the center's personal training services.

Don't miss this opportunity and join GOfit Montecarmelo!

Requirements:

  • Degree in Physical Activity and Sports Sciences (CAFYD) is essential.
  • Previous experience in customer service and/or reception.
  • Experience in personal training is valued.
  • Interest and skills for commercial development and client acquisition.
  • Excellent communication skills, customer orientation, and teamwork.
  • Passion for physical activity, health, and well-being.

Valued:

  • Advanced use of MS Office.
  • Specialized course in sales, customer service, or marketing.
  • Experience with CRM programs.

Competencies:

  • Vocation for health, sport, and well-being.
  • Teamwork and customer orientation.
  • Social skills.
  • Accustomed to working towards objectives.
  • Organized.
  • Interest and vocation for helping people.

If you are a proactive, responsible person with a desire to work and learn, do not hesitate—this is your opportunity!

Pay & benefits

What you'll get

  • Contract with an initial schedule of 25 hours per week in the Customer Experience area, distributed between afternoons and weekends.
  • Increase in income and hours through the performance of personal training sessions for the center's clients.
  • Continuous training with GOfit University.
  • Joining a leading company in the fitness sector.
  • Dynamic, collaborative environment oriented towards professional development.
  • Opportunity to grow in a work model that combines customer service, training, and commercial development.

About GO fit

GO fit is a Spanish fitness and wellness company operating a chain of sports centers across Spain. Founded in 2011, it has grown to become one of the leading fitness operators in the country, offering gym facilities, group classes, swimming pools, spas, and personalized training programs. The company emphasizes a holistic approach to health, combining exercise, nutrition, and technology to help members achieve their goals.

Industry
Fitness
Founded
2011
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Córdoba, Ciudad Real

Good to know if you are moving

  • GO fit operates multiple fitness centers across Spain, with a strong presence in Madrid and other major cities.
  • The company offers a wide range of services including gym, group classes, swimming pools, and spa facilities.
  • GO fit provides personalized training plans and uses a mobile app for member engagement.
  • As a Spanish company, it offers opportunities for Spanish-speaking professionals in the fitness and wellness sector.
All open roles at GO fit
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