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Reception Internship

On-site in Barcelona·Added 23 days ago (last checked 22 Oct)

Grupo Hotusa

129 open roles

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Our summary

Work mode
On-site, Barcelona
English
Required
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Students of Tourism, Hospitality Management, or related fields.

  • Advanced level of English (other languages will be valued).

  • Good communication and customer service skills.

  • Proactive, responsible attitude and willingness to learn.

  • Availability to complete the internship under an agreement.

Nice to have

  • Previous experience in reception or customer service will be valued (not required).

Pay & benefits

What you'll get

  • Additionally, by being part of Grupo Hotusa, you will be able to enjoy the following benefits:

  • 50% discount at our upscale hotels: You can benefit from discounts of up to 50% at all our magnificent 4*/5* hotels around the world and up to 20% for your family members.
  • The Power Business School training: 100% free and unlimited access to all training programs (MBA, digital, office software, Skills, etc.) provided by our partner The Power Business School, the number 1 online business school on the market, taught by the industry's leading active professionals.
  • Access to our Employee Club: where you can benefit from different types of discounts and advantages of all kinds (leisure, technology, sports, fashion, etc.)
  • Enjoy free hotel nights: with the Grupo Hotusa Referral Program, we reward recommendations that lead to hires. If you refer someone and we hire them, you receive free hotel nights.

The role

Eurostars Hotel Company is looking to add a motivated intern to its reception team who wishes to develop their skills in a high-end hotel.

What you'll do

  • Personalized guest service during check-in and check-out.

  • Reservation management and telephone assistance.

  • Assistance with arrival and departure documentation for guests.

  • Support in resolving guest issues and needs.

  • Support with administrative tasks and coordination with other hotel departments.

How you'll work

Internship duration: 3 to 6 months.

Location: Barcelona, Spain.

Hiring process

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this job offer.

About Grupo Hotusa

Grupo Hotusa is a Spanish hospitality group headquartered in Barcelona, operating a diverse portfolio that includes the Eurostars Hotels brand, the Hotusa Hotels collection of independent hotels, and the Restel distribution platform. With over 300 hotels across more than 20 countries, the group is one of Europe's leading hotel consortia, offering services ranging from hotel management and franchising to travel technology and B2B distribution. The company employs thousands of professionals worldwide, with a strong operational footprint in Spain.

In Spain, Grupo Hotusa maintains its corporate headquarters in Barcelona and has a significant presence in Madrid, along with hotels and offices in numerous cities such as Seville, Vigo, Zaragoza, and Santander. The work culture is rooted in Spanish hospitality traditions, with a focus on guest experience and operational excellence. For international professionals, the group offers opportunities in hotel operations, sales, marketing, IT, and revenue management, with roles often requiring Spanish language skills, but also providing a pathway into the broader European hospitality market.

Industry
Hospitality
Founded
1977
Employees
5,000–10,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Alicante and 4 more

Good to know if you are moving

  • The group operates over 250 hotels in more than 20 countries, with a strong concentration in Spain, offering opportunities across various cities.
  • Corporate headquarters are in Barcelona, a major European hub for tourism and hospitality, with a vibrant international community.
  • Roles often require Spanish language proficiency, but the group also hires international talent for sales and business development positions targeting markets like Italy.
  • The group provides career paths in hotel operations, corporate functions, and technology, with internships and junior programs available.
  • As a Spanish-founded company, it offers a deep insight into the local hospitality industry and European market dynamics.

In their own words

About the company & team

Eurostars Hotel Company is the hotel chain of Grupo Hotusa, which includes the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels and Tandem Suites.
Currently, our portfolio features more than 300 hotels with a presence in more than 18 countries worldwide. Our activity is backed by significant know-how that is reflected in all areas, from hotel management to brand values or the care taken in the guest experience.

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