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Billing and Customer Management Administrator

Hybrid in Madrid·Full-time·Added today

Grupo Ontime

44 open roles

Overview

Job details

  • Permanent contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Grupo Ontime doesn't mention sponsorship in the ad.

  • Be near Madrid, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Real growth in an international company.

  • Stability + professional development.

  • Be part of a team that counts.

  • Permanent contract at a leading company in the sector

  • Schedule from Monday to Thursday from 09:00 to 18:00h and Friday from 08:00 to 15:00h.

  • Holidays: 22 working days per year to enjoy your time off.

  • Ontime group benefits with Banco Santander: enjoy multiple advantages and services designed especially for you.

  • Exclusive benefits: Access to discounts on cinemas, theme parks, musicals and much more through our "Soy Ontime" program.

  • Private medical insurance: After 2 years with us.

At Ontime we believe in talent without labels. Diversity, inclusion and equal opportunities are part of who we are and how we grow. We champion female talent in the logistics sector and work every day to build more open, accessible and equitable environments, where everyone can reach their full potential.

It's not just a job. It's the next step in your career.

Ontime. If you want to go far, join us.

Requirements

What we're looking for

  • Previous experience in billing areas, collections management, customer administration, or similar positions.

  • High level of Excel and habitual use of management IT tools.

  • Experience working with ERP and administrative or financial systems.

  • Ability to analyze information and ensure the quality of the recorded data.

  • Attention to detail and orientation toward precision in document and administrative management.

  • Organizational skills and ability to manage different tasks simultaneously.

  • Ability to resolve incidents and monitor processes until their correct completion.

  • Good communication skills and coordination with different interlocutors.

  • Proactive, responsible profile oriented toward continuous improvement.

Nice to have

  • Valuable experience in environments with high volumes of management and administrative work.

The role

At Ontime, we don't follow the pace of the world. We set it.

We are leaders in integrated logistics in Iberia, from the smallest shipment to the transport of large loads. We have the broadest portfolio of personalized services on the market!

We are constantly growing, as a multinational that already operates in 28 countries across Europe, North Africa and the Americas, with a network of 230 centers, a team of more than 7,300 professionals, more than 17,000 indirect jobs, and a fleet of more than 6,400 own vehicles.

Our goal? Making everything work, anywhere, in the most efficient way... and also more sustainable. Because we believe in logistics that not only moves forward, but also cares.

We are looking to incorporate several Administrative Invoicing and Customer Management professionals for our Financial Department. You will be part of a key team for the company, participating in processes related to customer management, invoicing and payment follow-up, contributing to the proper functioning of Ontime's administrative and financial activity.

What you'll do

  • Manage the customer billing cycle, ensuring the correct issuance and monitoring of invoices.

  • Perform billing closures and verify the correct allocation of services in internal systems.

  • Analyze and resolve incidents related to billing, guaranteeing the quality and reliability of the information.

  • Manage and monitor collections, including the claim of overdue and unpaid invoices.

  • Reconcile income and invoices, performing the necessary checks to ensure the correct accounting of collections.

  • Register new customers in the different management systems, ERP, and corporate applications.

  • Set up rates, conditions, and customer data, as well as keeping information updated in the systems.

  • Collaborate with different departments to ensure the correct development of administrative and financial processes.

About Grupo Ontime

Grupo Ontime is a Spanish logistics and transport group headquartered in Madrid, offering a wide range of services including road freight, warehousing, distribution, and courier services. With a strong presence across Spain, the company operates a large fleet and manages complex supply chains for clients in various sectors, positioning itself as a key player in the national logistics industry.

For international professionals, Grupo Ontime provides opportunities primarily in operational roles such as truck driving, warehouse operations, and traffic management, as well as corporate positions in finance, IT, and human resources. The company's work culture emphasizes operational efficiency and reliability, and while most roles require Spanish language proficiency, the company's scale and diverse operations offer a dynamic environment for those looking to build a career in logistics in Spain.

Industry
Logistics
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Burgos, Murcia and 3 more
Website
ontime.es

Good to know if you are moving

  • Grupo Ontime is headquartered in Madrid, Spain, and has offices and operations across multiple Spanish cities, including Burgos, Murcia, and Navarra.
  • The company offers a variety of roles, from truck driving and warehouse positions to corporate roles in finance, IT, and HR, providing options for different skill sets.
  • Most operational roles require Spanish language proficiency, but corporate positions may offer more flexibility for international candidates.
  • The logistics sector in Spain is growing, and Grupo Ontime provides stable employment with opportunities for advancement within a large national group.
  • As a Spanish company, Grupo Ontime is well-integrated into the local market, which can be an advantage for professionals seeking to establish themselves in Spain.
All open roles at Grupo Ontime
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