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Overview
Job details
Full-time hours
Per the ad.
Requirements
Have the right to work in Spain
Grupo Sermicro doesn't mention sponsorship in the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
Driving licence
EU licences are valid in Spain; most others only for six months after you become resident.
Higher vocational training (FP Grado Superior)
“Grado superior en Informática o Telecomunicaciones” — per the ad.
This job was automatically translated to English.
Pay & benefits
What you'll get
What we offer
Continuous training and opportunities for professional growth.
Vehicle or mileage according to internal policy.
Working in a dynamic environment, with projects at corporate clients
Requirements
What we're looking for
Candidate requirements
Higher degree in Computer Science or Telecommunications
Minimum 5 years of experience in a similar role as a field technician or in-person support.
Native level of Catalan.
Driver's license and availability for travel within the province.
Solid knowledge of operating systems, office tools, and computer equipment.
Organizational skills, autonomy, and customer orientation.
Nice to have
ITIL certification will be valued
The role
At Sermicro, we are looking for an On-site Technician with at least two years of experience providing in-person support in corporate environments. The selected person will perform technical interventions at client facilities, guaranteeing an efficient, professional, and user-oriented service.
What you'll do
Main responsibilities
Technical support to users regarding hardware, software, and peripheral incidents.
Diagnosis and resolution of incidents following established procedures.
Ticket management: registration, updating, and closing.
Installation, configuration, and updating of equipment and applications.
Preparation, layout, and implementation of workstations.
Basic maintenance and repair of computer equipment.
Management and control of IT material inventory.
Escalation of incidents when necessary.
Documentation of interventions, incidents, and tasks performed.
How you'll work
Availability between 8:00 and 18:00, Monday to Friday
Stable contract and full-time employment.
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