Delivery Performance Program Manager - Global Delivery Operations - Services Supply Chain

Delivery Performance Program Manager - Global Delivery Operations - Services Supply Chain

(Detailed Job Description prior publishing)

• This role is responsible for leading a broad range of complex supply chain processes for a large global business unit. The role improves current business processes and performance metrics by leading cross-functional regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role manages special projects and communicates requirements to large global business unit planning teams.

Responsibilities

• Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning, typically for a large global business unit.
• Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
• Works cross-functionally to prioritize backlog management.
• Partners with global business units and supply bases to generate and deliver demand signals.
• Leads cross-functional regional and global business unit planning teams to maintain and enhance the current business processes.
• Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
• Manages priority projects by adding creative insights and developing recommendations.
• Communicates requirements and guidelines to the large global business unit planning teams.
• Mentors junior-level staff and establishes guidelines for the mentorship programs.
• Leads and manages a regulatory trade compliance program.

Education & Experience Recommended

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

• Project Management Professional (PMP) Certification
• Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills

• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Full time