The English-language job board for Spain

SpainJobs.io

Product Manager, Customer Support API Platform

On-site in Sant Cugat del Vallès·Full-time·Added yesterday (last checked 3 Nov)

HP

128 open roles

Apply

Our summary

Work mode
On-site, Sant Cugat del Vallès
Contract
Full-time
English
Required
Experience
8+ years

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

Requirements

What we're looking for

  • 8+ years of experience in Product Management, Platform Management, Software Engineering, or related technology roles.
  • Experience managing APIs, integration platforms, or developer-facing products.
  • Strong understanding of API design, cloud platforms, microservices, and modern integration patterns.
  • Proven ability to translate strategy into product roadmaps and delivered outcomes.
  • Excellent stakeholder management, communication, and influence skills.
  • Experience working in Agile and cross-functional product teams.

Pay & benefits

What you'll get

  • Own a strategic platform that powers global customer support transformation.
  • Drive the intersection of APIs, AI, automation, and customer experience.
  • Influence technology strategy and product direction across the enterprise.
  • Work with talented teams solving complex challenges at scale.
  • Make a measurable impact on customer, developer, and business outcomes.

Visa & relocation

No

The role

Product Manager, Customer Support API Platform

As Product Manager for the Customer Support API Platform, you will define the vision, strategy, and roadmap for the APIs and integration capabilities that connect customer support experiences, applications, partners, and AI-powered services worldwide.

You will work across business, engineering, architecture, and operations teams to deliver secure, scalable, and reusable platform capabilities that accelerate innovation, simplify integration, and improve customer outcomes. This is a high-visibility role with the opportunity to shape a critical enterprise platform at global scale.

What you'll do

  • Own the strategy, roadmap, and lifecycle of the Customer Support API Platform.
  • Define and prioritize platform capabilities based on business value, customer needs, and technology strategy.
  • Drive API adoption and developer engagement across internal and external consumers.
  • Partner with engineering teams to deliver reliable, secure, and scalable platform services.
  • Establish API standards, governance, security, and operational excellence practices.
  • Enable AI, automation, analytics, and digital experiences through modern API capabilities.
  • Define success metrics and use data to continuously improve platform value and adoption.
  • Influence stakeholders across business and technology to align priorities and investments.

How you'll work

Full time

No shift premium (Spain)

No

Who You Are:

  • A strategic product leader passionate about building platforms that scale.
  • A technologist who understands APIs, integrations, cloud services, and AI-enabled ecosystems.
  • A customer-centric thinker focused on adoption, usability, and business outcomes.
  • A collaborative leader who drives results through influence and partnership.
  • A continuous learner who embraces innovation and emerging technologies.

The Impact You'll Have:

You will shape the integration backbone of customer support, enabling teams to build faster, innovate confidently, and deliver seamless customer experiences at global scale.

Job -

Software

About HP

HP (Hewlett-Packard) is a global technology company that designs and manufactures a wide range of hardware, software, and services, from personal computers and printers to 3D printing and hybrid work solutions. With a workforce of roughly 58,000 employees worldwide, HP operates across more than 170 countries and is a household name in the technology sector, particularly known for its personal computing and printing innovations.

In Spain, HP has a significant presence with offices in Barcelona and Madrid, employing thousands of professionals across engineering, sales, marketing, and operations. The company is a major employer of international talent in Spain, offering a multicultural work environment and English-speaking roles, making it a relevant destination for professionals looking to relocate. HP's Spanish operations are deeply integrated into its EMEA structure, providing opportunities in areas like additive manufacturing, cybersecurity, and data analytics.

Industry
Technology
Founded
1939
Employees
50,000–60,000
Headquarters
Palo Alto, USA
In Spain
Barcelona, Madrid

Good to know if you are moving

  • HP offers a global, English-first work environment in its Spanish offices, making it accessible for non-Spanish speakers.
  • The company has a strong internal mobility program, allowing employees to transfer between countries and roles.
  • HP's Spanish offices are located in Barcelona and Madrid, two of the most international and well-connected cities in Spain.
  • The company is a major player in additive manufacturing and cybersecurity, areas where Spain is building a local tech hub.
  • HP provides competitive benefits and a structured career path for engineering and business roles.

In their own words

Additional information

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

All open roles at HP

More jobs like this

or browse Software engineering·Mid-level·Technology

WhatsApp

More jobs from HP

See all 128 jobs

Similar jobs