Inside Presales Collaboration Tech Consultant (German/English)

This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues-particularly around enterprise collaboration and unified communications solutions. The role collaborates with internal teams on account planning, sales strategy, and customized HP collaboration and video conferencing solutions, while mentoring junior team members. The role navigates complex technical customer challenges involving cloud, SaaS, and HP collaboration technologies and works toward customer satisfaction and the organization's growth.

• Leads the design of complex, innovative, and strategic solutions-including enterprise collaboration, video conferencing, and unified communications environments-that address unique customer challenges and align with the organization's long‑term goals.
• Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business and technology decisions related to modern workplace, hybrid work, and collaboration strategies.
• Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization's solutions, including HP video conferencing systems, conference phones, and professional headsets, aligned with customers' business goals.
• Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within collaboration and unified communications solution deployments.
• Leads the design and implementation of highly intricate integrations between HP collaboration endpoints and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization's ability to seamlessly connect diverse technologies.
• Tackles intricate technical challenges and unexpected customer issues related to audio quality, video performance, device interoperability, and cloud integration, applying innovative problem‑solving skills to complex scenarios.
• Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through optimized collaboration and conferencing solutions.
• Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability) and develops mitigation strategies to ensure successful project outcomes.
• Organizes and facilitates innovation workshops focused on modern collaboration use cases, enabling customers to explore new approaches using HP collaboration and cloud‑based solutions.
• Acts as a mentor to junior team members, guiding their professional growth, sharing deep expertise in HP collaboration products, cloud services, and consultative selling, and promoting a culture of excellence and continuous improvement.

Full time

No shift premium (Spain)

Inside Presales Collaboration Tech Consultant with German and English

• HP collaboration solutions, including video conferencing systems, conference phones, speakerphones, and professional headsets
• Fluency in German and English language.
• Unified Communications (UC) and collaboration platforms (e.g., Microsoft Teams, Zoom, Webex)
• Amazon Web Services (AWS)
• Microsoft Azure
• Cloud Computing & Cloud Services
• Software as a Service (SaaS)
• Application Programming Interfaces (APIs) and integrations
• Enterprise Application Software
• IT Infrastructure and Virtualization
• Device provisioning, firmware management, and lifecycle management for collaboration endpoints
• Customer Success Management
• Demonstration and executive presentation skills
• Presales and solution consulting
• Product Management and New Product Development
• Sales Process, Sales Prospecting, and Request for Proposal (RFP) responses
• Extract, Transform, Load (ETL) concepts
• SAS (Software)
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impacts function and leads and/or provides expertise to functional and cross‑functional project teams, often serving as a subject‑matter expert for HP collaboration solutions and complex customer engagements.
• Works on highly complex problems where analysis of situations or data requires an in‑depth evaluation of multiple technical and business factors, especially within hybrid work, enterprise collaboration, and cloud‑integrated environments.

As a Presales Technical Consultant, you will work directly with customers to demonstrate HP hardware, software, and solutions. By understanding customer requirements, you will help position technical solutions to customer's business challenges. Presales Technical consultants provide presentations to customers on a wide array of HP solutions and build trust as technical advisors. You will work closely with the sales team to win new business while working to retain existing customers.

We are looking for candidates with a university or bachelor's degree (preferred) and at least 2 or more years' experience in a relevant field. Candidates should be able to build strong relationships with technical decision makers, have a thorough understanding of the IT industry and key technologies, and possess strong communication skills.

We are looking for highly motivated individuals who can balance customer engagement with constant technical skill development. A successful Presales TC possesses knowledge of HP hardware - including printers, copiers, and scanners - and HP software solutions. Individuals should already possess, or have a plan to develop, strong industry knowledge in the areas of security, cloud infrastructure, and workflow.

Our Barcelona site is a global center of excellence and one of HP's most international hubs, hosting employees from over 60 nationalities.

• Flexibility: We offer a hybrid work model that promotes work-life balance.
• Growth: Access to HP's endless learning platforms, certification paths, and mentorship programs.
• Impact: Join a company recognized as one of the world's most sustainable corporations.

Services