€36K
ILUNION VidaSénior - Teleoperator with/without disability (M/F/D) TAD Vigo (Pontevedra)
On-site in Pontevedra·Full-time·Added 6 days ago
What they offer
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
ILUNION doesn't mention sponsorship in the ad.
Work on-site in Pontevedra
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
We are ILUNION VidaSénior, the ILUNION group company that cares for the elderly and dependents.
We have been dedicated to the social health sector for over 30 years through different services: Day Centers, Home Help, Telecare, and Elderly Residences. We also invest in new services, such as senior living.
We are in a growth phase, and we need to incorporate people into our teams who want to contribute to our purpose, caring for and attending to the elderly.
What you'll do
- Receiving and managing incoming and outgoing calls from service users, following the protocols established by the Public Administrations.
- Handling health and social emergencies as an Operator at the Telecare Service Center for elderly people.
- Managing technical issues remotely, medication reminders, medical appointments, and other social and healthcare support that our users may require.
- Training and experience in social and healthcare work with elderly people will be valued.
How you'll work
We offer a full-time contract, on rotating shifts, working Monday through Sunday with rest days according to the shift schedule.
description
At Ilunion VidaSénior we are looking to hire Teleoperators to join our telecare team in Vigo.
Your main duties will be:
The role
Somos ILUNION VidaSénior, la empresa del grupo ILUNION que atiende a las personas mayores y dependientes.
Llevamos más de 30 años dedicados al sector sociosanitario a través de diferentes servicios: Centros de Día, Ayuda a Domicilio, Teleasistencia y Residencias de Personas Mayores. También apostamos por nuevos servicios, como el senior living.
Estamos en un momento de crecimiento, y necesitamos incorporar a nuestros equipos personas que quieran contribuir a nuestro propósito, cuidando y atendiendo a personas mayores.
What you'll do
- Recepción y gestión de llamadas entrantes y salientes de los usuarios del servicio, siguiendo los protocolos establecidos por las Administraciones Públicas.
- Atención de emergencias sanitarias y sociales como Operador en el Centro de Atención del Servicio de Teleasistencia para personas mayores.
- Gestión de incidencias técnicas de manera telemática, recordatorios de medicación, citas sanitarias y otros apoyos de carácter sociosanitario que requieran nuestros usuarios.
- Valorable formación y experiencia sociosanitaria con personas mayores.
How you'll work
Ofrecemos un contrato a jornada completa, en turnos rotativos, trabajando de lunes a domingo y descansando según cuadrante.
description
En Ilunion VidaSénior buscamos incorporar Teleoperadores/aa al equipo de nuestro equipo de teleasistencia, en Vigo.
Tus funciones principales serán:
About ILUNION
ILUNION is a Spanish business group owned by ONCE Foundation, operating across multiple sectors including hotels, security, cleaning, laundry services, elderly care, and accessibility solutions. With over 35,000 employees, the group is one of Spain's largest employers of people with disabilities, integrating social commitment into its business model. Its hotel division, ILUNION Hotels, manages a portfolio of urban and resort properties across Spain, while other business units provide facility services, textile care, and senior living solutions.
ILUNION has a strong presence throughout Spain, with offices and operational centers in Madrid, Barcelona, Seville, Valencia, and many other cities. The company is deeply committed to social inclusion, with a workforce where over 40% of employees have disabilities. For international professionals, ILUNION offers a unique opportunity to work in a purpose-driven organization that values diversity and inclusion, with roles ranging from hotel operations to healthcare and technical positions. The company provides a supportive work environment and is actively involved in creating accessible and inclusive workplaces.
- Industry
- Hotels
- Founded
- 2014
- Employees
- 50,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Seville and 7 more
- Website
- ilunion.com
Good to know if you are moving
- ILUNION is a social enterprise that employs over 40% of its workforce from people with disabilities, making it a leader in inclusive employment in Spain.
- The company operates in multiple sectors including hotels, security, cleaning, laundry, and senior care, offering diverse career opportunities.
- ILUNION has a strong commitment to accessibility and innovation, with a dedicated business unit for accessibility solutions.
- The company is part of the ONCE Foundation, one of the most prominent social organizations in Spain, providing stability and a strong corporate culture.
- ILUNION offers roles across Spain, from major cities like Madrid and Barcelona to smaller towns, providing opportunities in various regions.


