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BMC Helix - AIOps Administrator (100% Remote)

Remote, Madrid·Full-time·Added today (last checked 26 Oct)

Infortec Consultores

116 open roles

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Our summary

Work mode
Remote (Madrid)
Contract
Full-time

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • At least 2 years of experience in HELIX / AIOps.
  • Ability to resolve problems in critical environments.
  • Initiative, good communication, and a desire to improve things.
  • Sufficient English to escalate incidents to product support when necessary.

The role

TRICK OR TICKET?

This Halloween, the scares come in the form of unexpected alerts, rebellious integrations, and configurations that need a review...

But don't worry, we have a plan. To bring in someone who knows how to bring order to the chaos: BMC HELIX / AIOps ADMINISTRATOR 🎃

What you'll do

  • Configure and maintain BMC Helix.
  • Manage users, roles, and permissions.
  • Administer environments, connectors, and integrations.
  • Resolve problems and propose improvements in the configuration.

How you'll work

  • 100% remote. No tricks here!
  • We will need flexibility to cover shifts from 07:00 to 19:00.
  • Availability for on-call duties after training and occasional interventions outside of regular hours (don't be scared, there will be few).

If incidents don't scare you and you know how to solve them, we want to meet you. 👻👻

About Infortec Consultores

Infortec Consultores is a technology services and consulting company that works across a broad range of IT disciplines, including software development, systems administration, database management, cybersecurity, data engineering, and IT service and project management.

Its activity spans areas such as programming, architecture, quality, ERP/CRM and business intelligence, hardware, networks and security, helpdesk, systems, and telecommunications, with roles ranging from junior support technicians to senior architects and tech leads.

Industry
IT Services

Good to know if you are moving

  • Numerous positions are advertised as 100% remote (Teletrabajo/Remoto), e.g. 'Senior Developer (.NET) – 100% REMOTO'.
  • Some roles require advanced English, such as 'IT Operations/Service Management-Inglés C1(remoto)' and 'Python Developer - Madrid (inglés C1)'.
  • Openings span many Spanish cities, including Madrid, Barcelona, Bilbao, Málaga, Sevilla, Granada and Palma de Mallorca.
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