The English-language job board for Spain

Expert Lead Customers & Data Architecture

Hybrid in Madrid·Added yesterday

Still open when we checked on 8 Oct

ING

41 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    ING doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 7+ years of experience

    Lead-level role.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Life insurance

    Per the ad.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

  • Gym access

    Free or discounted, per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don't hesitate to apply!

7+ years of experience in architecture teams.

3+ years of managerial experience within an agile organization.

Ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and bank policy.

Ability to liaise with a broad range of people, including line management, senior management, external suppliers and related people.

Problem solving ability and strong analytical skills.

Good communication skills. Fluent English both written and oral.

Accuracy and attention to details.

Experience working in a team, exhibits clear behaviour of a team player execution driven.

Want to know if this position is right for you? These are some of the qualities we value most for this role. And if you fit them... don't hesitate to submit your application!

  • More than 7 years of experience in architecture teams.
  • More than 3 years of experience in management positions within an agile organization.
  • Ability to act on own initiative with a proactive attitude, within the guidelines and limits established by management and bank policies.
  • Ability to relate to a wide variety of people, including line management, senior management, external suppliers and other related groups.
  • Problem-solving ability and strong analytical skills.
  • Good communication skills. Fluent English level, both oral and written.
  • Accuracy and attention to detail.
  • Experience working in a team, clearly demonstrating a collaborative attitude and an execution-driven approach.

Pay & benefits

What you'll get

The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Balance That Works.

We put balance to work, so you can do it too. With our customers' needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Meal allowance.

Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office.

In our offices you can find doctor's office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance.

We help you protect what matters most to you, including you and your immediate family.

Retribución flexible.

Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.

Commuting made easier.

Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.

Banking benefits.

Loans with preferential banking conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

The time you spend at work, the challenges you face or the things you learn are very important, but... what about your personal life? At ING we want your work to fulfill you in every way, and that's why we take care of every last detail.

Discover what awaits you!

We value balance, so you can too. With our customers' needs as our top priority, you and your team agree on when to come to ING MAD and when to work better from home. More time together when it matters, more freedom when you need it.

Restaurant card.

Receive your meal assistance in the way that best suits you: via a meal card or directly in your payroll, offering you greater flexibility and convenience to manage your daily needs

In our offices you can find medical services, hairdressing, a gym, Employee Concierge (to help you with your errands) and much more.

Health and life insurance.

We help you protect what matters most to you, including yourself and your immediate family.

Enjoy access to services such as childcare vouchers, public transport, and training support, as well as other benefits through our flexible remuneration model.

Easier commuting.

Our free shuttle service connects different areas of Madrid with ING MAD, helping to make your commutes to the office more comfortable and convenient.

Special loans with more favorable conditions.

Special mortgage conditions after 6 months working at the bank.

And you'll also be able to benefit from our pension plan after 1 month with us!

The role

At ING we are looking for an Expert Lead Customers & Data Architecture

We are looking for a talented and enthusiastic Architecture Expert Lead to join our Customers & Data Architecture Team, reporting to the Chief Architect.

The responsibility of this team consists of guiding the organization in the definition and application of the technology strategy in the Customers & Data areas, by designing the architecture and working together with the Tribe Leads and the rest of tribe members.

You will be leading a team of architects with different areas of expertise, with a strong functional acumen in the customer, data, AI, KYC and marketing domains and deep technical understanding. This team is also in charge of managing all architectural aspects of data, including the translation of business and strategic requirements into an information architecture.

You will have to create a culture of collaboration, transparency, responsibility, and excellence, helping other to be successful, staying a step ahead and guiding architects in your team to improve and grow.

You will lead the co-creation of the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems. You will also contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase.

You will hold the role of Enterprise Architect as well. As part of this role, you will have to ensure the consistency and coherence of the tech landscape in the company, keeping it aligned with the strategy and ensuring tech transformation happens in a daily manner by working closely with Tribe Leads.

At ING we are looking for a person for the position of Expert Lead Customers & Data Architecture

We are looking for a talented and enthusiastic person to join our Customers & Data Architecture team as an Architecture Expert Lead, reporting to the Chief Architect.

The responsibility of this team consists of guiding the organization in the definition and application of the technology strategy in the Customers & Data areas, through architecture design and working together with Tribe Leads and the rest of the tribe members.

You will lead a team of architects with different areas of specialization, with solid functional experience in the domains of customer, data, AI, KYC and marketing, as well as deep technical knowledge. This team is also responsible for managing all architectural aspects related to data, including the translation of business and strategic requirements into an information architecture.

You will have to create a culture of collaboration, transparency, responsibility and excellence, helping other people to achieve success, anticipating needs and guiding the architects in your team so they can improve and grow professionally.

You will lead the co-creation of architectural designs across different time horizons, defining the target architecture, the planned transitions and the next iteration, considering both business and technology strategy, and combining Global and Local systems. You will also contribute to the definition of the roadmap, providing guidance to business and delivery leadership, and evaluating the impact of key initiatives during the inception phase.

Additionally, you will assume the role of Enterprise Architect. As part of this function, you must ensure the consistency and coherence of the company's technological environment, keeping it aligned with the strategy and ensuring that technological transformation is carried out continuously through close collaboration with Tribe Leads.

What you'll do

As an Architecture Expert Lead you will:

Lead the Customers & Data Architecture team, supporting and developing its members through effective knowledge sharing and guidance, and promote the ING culture.

Ensure team members have appropriate competencies and skills by continuous improvement of their skills, craftsmanship and the area of expertise.

Provide guidance to engineers, managers and architects to improve their skills, by defining design patterns and best practices.

Foster the use of standards across the Architecture CoE, contributing to the improvement of the whole team.

Analyse market trends and derive the relevant and for the future necessary adjustments in the craftsmanship.

Positively contribute to the vision in the Architecture CoE, introducing and nurturing innovation within it.

Co-create and define technology strategy and reference architecture.

Guide the team in creating designs that fulfil functional, non-functional risk and security requirements.

Ensure target state definition and roadmapping to help company evolve, working hand-by-hand with Tribe Leads, minimising technical debt and waste.

As an Architecture Expert Lead:

  • Lead the Customers & Data Architecture team, supporting and developing its members through effective knowledge transfer and guidance, and promoting the ING culture.
  • Ensure that team members have the appropriate competencies and skills through the continuous improvement of their capabilities, craftsmanship and areas of specialization.
  • Provide guidance to engineering, management and architecture staff to improve their skills, by defining design patterns and best practices.
  • Foster the use of standards across the Architecture CoE, contributing to the improvement of the whole team.
  • Analyze market trends and derive the relevant and future-necessary adjustments in the field of craftsmanship.
  • Positively contribute to the vision of the Architecture CoE, introducing and driving innovation within it.
  • Co-create and define the technology strategy and the reference architecture.
  • Guide the team in creating designs that meet functional, non-functional, risk and security requirements.
  • Ensure the definition of the target state and the development of the roadmap to help the company evolve, working hand-in-hand with Tribe Leads, minimizing technical debt and waste.

More vitality and more belonging

Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.

On-site physiotherapy service.

A strong wellbeing culture, including Wellhub access, sports communities and activities.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote Work Program.

More vitality and more sense of belonging

Our 360º wellbeing approach supports employees in the areas of financial, physical, mental, and social wellbeing.

Physiotherapy service on-site.

A strong culture of wellbeing, which includes access to Wellhub, sports communities, and activities.

Employee networks: Rainbow Lions (LGBTQI+), Leonas, and RIÑG.

International remote work program.

About ING

ING is a global financial institution with Dutch roots, offering banking, insurance, and asset management services to over 37 million customers worldwide. The company operates in over 40 countries and is a major player in the European banking sector, with a strong focus on digital transformation and innovation.

In Spain, ING has a significant presence with offices in Madrid and Barcelona, employing over 1,500 people. The Spanish arm is a key hub for the bank's technology, risk, and business functions, offering a dynamic, international work environment. For international professionals, ING Spain provides opportunities to work in diverse areas such as engineering, cybersecurity, data science, and business development, with a strong emphasis on professional growth and a collaborative culture.

Industry
Banking and Fintech
Founded
1991
Employees
50,000–60,000
Headquarters
Amsterdam, Netherlands
In Spain
Madrid
Website
ing.es

Good to know if you are moving

  • ING Spain is a major tech and risk hub, with many roles in English, making it accessible for non-Spanish speakers.
  • The company offers a hybrid working model and supports relocation packages for international talent.
  • ING is a global leader in digital banking, providing strong brand recognition and career development opportunities.
  • The Spanish offices are located in Madrid, a major European capital with a high quality of life and excellent international connectivity.
  • The bank has a strong focus on internal mobility, allowing employees to move between different departments and countries.

In their own words

About the company & team

We are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead-that's our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working...we are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.

We are a team of more than 1,900 people who share one idea: to do our part to help our customers create a better future for themselves, providing them with the tools they need to get where they want to go.

A 100% digital bank, where technology, innovation, simplicity and transparency are the main ingredients, and the first to work with agile methodologies.

And although we are in Spain, we are lucky to work for an international bank with a presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continuing to develop a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all groups in society.

And although on the outside we are orange, on the inside we are green. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are on this journey for ourselves, but we also accompany our customers when they decide to embark on it.

Making things happen, helping others succeed, always staying one step ahead: that's our DNA. If you look in the mirror and your reflection matches our way of being and working... we can't wait to meet you!

At ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.

Additional information

Job Application Safety Reminder

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.

Check the sender's email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.

No payments or banking details will ever be requested: If someone asks for this information, it's a scam.

_________________________________________________________________

We are detecting an increase in fraudulent job offers. To protect yourself, follow these key guidelines when applying for positions at ING:

  • Apply only through official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications must be submitted only through our official careers site or through ING job postings on LinkedIn.
  • Carefully check the email sender: Legitimate communications will always come from @ing.com and/or @myworkday.com.
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