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Non-Financial Risk Specialist

Hybrid in Madrid·Added 1 month ago

ING

42 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    ING doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 5+ years of experience

    Mid-level role.

  • University degree

    “University Degree or equivalent” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible, my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues' needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card.

So that thinking about what to have for lunch doesn't take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, a doctor, a hairdresser, a gym, The Good Service (to help you with your errands) and much more!

Seguro médico.

Para ti y toda tu familia (cónyuge/pareja e hijos).

Seguro de vida.

Te ayudamos a proteger lo que más te importa.

Retribución flexible.

Además, disfrutarás de nuestro modelo de retribución flexible, a través del cual podrás acceder a otros servicios de forma más ventajosa fiscalmente, como guardería, tarjeta de transporte, formación...

Autobús de empresa gratuito.

No importa dónde vivas. Tenemos 6 rutas (Norte, Centro, Sur, A5, A42 y A6) para llegar cómodamente a nuestra oficina de ING en Madrid.

Banking benefits.

Special loans with more beneficial conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after 1 month with us!

The time you spend at work, the challenges you face or the lessons you learn are very important, but... What about your personal life? At ING we want your job to fulfill you in every sense, and that's why we take care of even the smallest detail.

Take a look at what awaits you!

Be flexible.

Our model is based on flexibility and responsibility. Taking into account both the needs of our customers and those of our colleagues, you jointly determine which days you work from home and which days you come to ING MAD to bring out the best in yourself. Do your thing.

Restaurant card.

So that thinking about what to eat doesn't take away your time or cravings.

Our home will be your home.

In our offices you will find electric mobility solutions, medical services, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and your entire family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible compensation.

In addition, you will enjoy our flexible compensation model, which is more tax-advantageous, and you will have access to other services such as childcare, transport card, training support...

Free company shuttle.

No matter where you live. We have 6 routes (North, Center, South, A5, A42 and A6) so you can get to our ING office in Madrid comfortably.

Banking benefits.

Special loans with more favorable conditions.

Special mortgage conditions after 6 months working at the bank.

And you can benefit from our pension plan after just 1 month with us!

The role

We are looking for a talented and enthusiastic Non-Financial Risk Specialist to join our Non-Financial Risk Team of ING Spain.

In the role of NFR Specialist, you will hierarchically report to the Head of NFR.

ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end "straight through processing". Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality).

The NFR team performs oversight over the global NFR policies and best practice implementation within ING Spain and provides advice and challenge the risk/control owners on effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non - financial risk dashboard (NFRD) report.

The NFR team focuses on:

  • Control Risk

  • Processing Risk

  • Unauthorized Activities

  • Employment Practices

  • Personal and Physical Security

  • Information Technology Risks

  • Continuity and Operational Resilience Risk

  • Internal and External Fraud

At ING we are looking for a Non-Financial Risk Specialist

We are looking for a talented and enthusiastic person for the position of Non-Financial Risk Specialist to join our Non-Financial Risk (NFR) team at ING Spain.

In the role of NFR Specialist, you will hierarchically report to the Head of NFR.

ING is restructuring its processes, controls and infrastructures to become a Digital Bank, with the aim of achieving end-to-end processing (straight through processing). Non-Financial Risk Management uses sound risk management principles to ensure that everything related to operational risk remains within the Bank's risk appetite, keeping the control environment at an acceptable level through a risk-based approach (proportionate to its value and criticality).

The NFR team performs oversight functions over the application of global NFR policies and best practices within ING Spain, and provides advice and challenge to those responsible for risks and controls on the effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting the degree of adherence of ING Spain to the NFR risk appetite and for preparing the quarterly Non-Financial Risk Dashboard (NFRD) report.

The NFR team focuses on:

  • Control Risk

  • Processing Risk

  • Unauthorized Activities

  • Employment Practices

  • Personal and Physical Security

  • Information Technology Risks

  • Continuity and Operational Resilience Risk

  • Internal and External Fraud

What you'll do

As NFR Specialist, your role is to:

  • Be a trusted NFR advisor towards IT and Business management.

  • Support, challenge and monitor NFR risk management processes and quality.

  • Participate in and challenge risk assessments on key strategic projects and programs.

  • Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving.

  • Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures.

  • Perform Quality Assurance or deep dive reviews as part of second line monitoring.

  • Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy.

  • Monitor the design and effectiveness of controls.

  • Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving.

  • Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management.

  • Generate awareness related to risk management, within the Organization.

  • Develop and maintain training modules and train the IT / business community.

As NFR Specialist, your role will be:

  • Act as a trusted NFR advisor for IT and business management.

  • Support, challenge and monitor NFR risk management processes and their quality.

  • Participate in and provide challenge to risk assessments of key strategic projects and programmes.

  • Support business and IT management in identifying issues, assessing risk levels, defining actions and following up until resolution.

  • Contribute to the development, maintenance and rollout of NFR frameworks, policies, minimum standards and procedures.

  • Conduct Quality Assurance reviews or in-depth analyses (deep dives) as part of second-line monitoring.

  • Identify external and internal developments, initiatives and threats, and proactively translate them into the risk strategy.

  • Monitor the design and effectiveness of controls.

  • Contribute to identifying the impact of and coordinating responses to legal and regulatory changes, ECB reports, etc., and monitor the follow-up of regulatory issue resolution.

  • Support the Head of NFR through research, assessing the organization's risk profile and reporting to Senior Management.

  • Generate risk management awareness within the Organization.

  • Develop and maintain training modules and train the IT and business community.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don't hesitate to apply!

  • Experience as NFR with approx. minimum 5 years

  • University Degree or equivalent

  • Professional education and multiple international certifications for risk management.

  • Insight of digital banking, related processes, IT applications and regulations. We are looking for a colleague with specific experience in Business banking.

  • Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis.

  • Expertise on testing methodologies.

    • Collaboration skills and ability to work across functions and countries.

    • Sound risk criteria: ability to be firm when needed and show flexibility when possible

    • Excellent analytical skills

    • Fluent in English (written and spoken)

    • Soft skills:

      • Pro-activeness and initiative

      • Communication and influence

      • Persuasiveness and assertiveness

More vitality and more belonging

360º care of the employee (physical, mental, social connection & purpose).

Physiotherapy service on site.

Clinics with professional, world-class athletes.

Gympass service.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote Work Program.

What are we looking for?

Want to know if this position is for you? These are some of the qualities we value most for this role. And if it fits you... don't hesitate to apply!

  • Experience as NFR of approximately a minimum of 5 years.

  • University degree or equivalent.

  • Professional education and multiple international certifications in risk management.

  • Knowledge of digital banking, related processes, IT applications and regulation. We are looking for someone with specific experience in Business Banking.

  • Experience in End-to-End process analysis to identify and assess NFR risks, including root cause analysis.

  • Experience in testing methodologies.

  • Collaboration skills and the ability to work cross-functionally across functions and countries.

  • Sound risk judgment: the ability to be firm when necessary and flexible when possible.

  • Excellent analytical skills.

  • Fluent English (spoken and written).

Soft Skills

  • Proactivity and initiative

  • Communication and influence

  • Persuasion and assertiveness

More vitality and more belonging

360º employee care (physical, mental, financial and social).

On-site health services (physiotherapy, psychological and medical services).

Orange sports (football, basketball, running, golf, gympass...).

Employee networks: Rainbow Lions (LGBTQI+), Leonas and RIÑG.

About ING

ING is a global financial institution with Dutch roots, offering banking, insurance, and asset management services to over 37 million customers worldwide. The company operates in over 40 countries and is a major player in the European banking sector, with a strong focus on digital transformation and innovation.

In Spain, ING has a significant presence with offices in Madrid and Barcelona, employing over 1,500 people. The Spanish arm is a key hub for the bank's technology, risk, and business functions, offering a dynamic, international work environment. For international professionals, ING Spain provides opportunities to work in diverse areas such as engineering, cybersecurity, data science, and business development, with a strong emphasis on professional growth and a collaborative culture.

Industry
Banking and Fintech
Founded
1991
Employees
50,000–60,000
Headquarters
Amsterdam, Netherlands
In Spain
Madrid
Website
ing.es

Good to know if you are moving

  • ING Spain is a major tech and risk hub, with many roles in English, making it accessible for non-Spanish speakers.
  • The company offers a hybrid working model and supports relocation packages for international talent.
  • ING is a global leader in digital banking, providing strong brand recognition and career development opportunities.
  • The Spanish offices are located in Madrid, a major European capital with a high quality of life and excellent international connectivity.
  • The bank has a strong focus on internal mobility, allowing employees to move between different departments and countries.

In their own words

About the company & team

We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

Restaurant card.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead-that's our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working...we are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.

We are a team of more than 1800 people who share one idea: to do our bit to help our clients create a better future, providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first to work with agile methodologies.

And although we are headquartered in Spain, we are lucky to work for an international bank with a presence in more than 40 countries.

We are proud to have a diverse team and we are committed to continuing to develop a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all groups in society.

And although we may look orange on the outside, we are green on the inside. Our Sustainability ambition is Empowering (y)our Sustainability journey. We embark on our own journey, for ourselves, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others succeed, always going one step ahead: that's our DNA. If you look in the mirror and your reflection matches our way of being and working... we can't wait to meet you!

At ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.

Additional information

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

  • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.

  • Check the sender's email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.

  • No payments or banking details will ever be requested: If someone asks for this information, it's a scam.

_________________________________________________________________________________________________

We are seeing an increase in fraudulent job offers. To protect yourself, follow these key guidelines when applying for roles at ING:

  • Apply only through official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications must be submitted only through our official careers site or via ING job postings on LinkedIn.

  • Carefully check the sender's email address: Legitimate communications will always come from @ing.com and/or @myworkday.com.

  • Payments or banking details will never be requested: If someone asks you for this information, it is a scam.

All open roles at ING

Location

ING · Madrid

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