Clinical Specialist, Catalonia and Balearic Islands

About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Clinical Support Specialist will provide comprehensive technical support for medical product sales across both new and established accounts, collaborating with the sales team to achieve sales objectives and enhance market penetration in the assigned area (Cataluña y Baleares)

Responsibilities:

• Deliver technical and clinical support to physicians, nurses, and other medical professionals regarding company products and services.

• Assist the sales team in preparing and delivering impactful sales presentations to customers.

• Demonstrate the correct usage of products to customers, ensuring clarity and understanding.

• Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.

• Evaluate, diagnose, and repair malfunctioning equipment in response to service calls, ensuring timely resolutions.

• Provide technical support for upgrades and special service initiatives, aiding field service operations.

• Develop customer- and product-centric technical packages and documentation.

• Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.

• Respond to customer inquiries and provide information as needed.
  Facilitate the understanding of clinical trial data to support customer education.

Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection

• Bachelor's degree in biomedical engineering, electronics, or a related field, with a preference for specialization in physiology

• Fluent in English

• Exceptional oral (including group presentations) and written communication skills, complemented by strong organizational and time management capabilities

• The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships

• Analytical thinking and problem-solving skills

• Results-oriented mindset with a focus on achieving goals

• Strong communication and presentation abilities

• Teamwork and collaborative spirit

• High level of integrity and professionalism

• The profile is based in Barcelona and is available to travel in the assigned territory

€35,000.00 - €55,315.00

MedTech Sales

Clinical Sales - Surgeons (Commission)

Business Enablement/Support

Barcelona, Spain

Clinical Support, MedTech

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location's eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.