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HR Service Center Generalist

On-site in Madrid·Full-time·Added 3 days ago (last checked 6 Nov)

Julius Baer

43 open roles

Our summary

Work mode
On-site, Madrid
Contract
Full-time
English
Required
Experience
3+ years
Education
University degree

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Skills

Nice to have

The role

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.

Responsible for delivering end-to-end HR operational and advisory support throughout the employee and contractor lifecycle. The role combines HR administration, employee relations, recruitment, compliance, payroll coordination, benefits administration, data management, and manager support, ensuring an excellent employee experience and compliance with local labor regulations and company policies.

What you'll do

Employee Lifecycle Management

  • Provide timely and accurate support throughout the employee lifecycle, including recruitment, onboarding, transfers, promotions, contract amendments, conversions, and offboarding.
  • Prepare and maintain employment documentation and employee records.
  • Support HR Consultants and provide first-line HR advisory services to employees and managers.

Recruitment and Onboarding

  • Coordinate recruitment activities, including interview scheduling, candidate communications, pre-employment checks, employment offers, and onboarding processes. Support hiring managers in ensuring a positive candidate and new hire experience.
  • Employee Relations and HR Advisory: Provide guidance to employees and managers on HR policies, procedures, and employment-related matters. Coach managers on people management issues and HR processes.

Data Management and HR Systems

  • Manage employee data and maintain a high level of data integrity within HR systems and personnel files.
  • Prepare HR reports, metrics, and analyses as required.
  • Ensure compliance with data privacy and confidentiality requirements.

Compensation, Benefits and Performance Management

Support the administration and communication of employee benefit programs. Act as a point of contact for employees regarding benefit-related questions and processes.

Payroll and HR Administration

  • Support payroll activities by ensuring accurate and timely submission of employee information.
  • Manage HR-related payments, purchase orders, and invoice processing.
  • Coordinate with payroll and external providers to ensure compliance with local requirements.

Compliance, Policies and Documentation

Support the rollout, implementation, documentation, and maintenance of HR policies, employee handbooks, and procedures.

  • Maintain and update HR information on documentation platforms and the company intranet.
  • Health, Safety and Wellbeing: Support local health, safety, and wellbeing initiatives and coordinate occupational health and workplace compliance activities, where applicable.
  • Vendor and Contractor Management.

Personal and Social

  • Client-oriented and passionate about advising and servicing employees
  • Empathic personality and good judgement skills
  • Strong organisational and interpersonal skills
  • Communicative and client-oriented
  • Confident and self-conscious in business discussions
  • High degree of integrity, trustworthy and discreet
  • Natural team player
  • Ability to set priorities, to coordinate processes and to multitask

Professional and Technical

  • Further education/degree/diploma in HR, Business Administration, Law, Psychology, or a related field.
  • More than 3 years of professional experience in a similar role, preferably from the financial sector
  • Skilled and practiced in recruiting & advising
  • Good knowledge in Spain employment law
  • Confident in dealing with line managers and employees of different personalities
  • Proficient user of relevant IT systems (MS Office, Workday)
  • Good verbal and written communication skills in Spanish and English, Italian is an advantage
  • Ability to maintain confidentiality of sensitive information at all times

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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Hiring process

2 steps1 interviewa task to do
  1. Online application

  2. Application review

  3. Pre-recorded video interview

    Video call · Not every role

    Used for certain jobs such as graduate positions, internships and roles that need presentation skills.

  4. First interview

    Arranged if your profile aligns with the job description.

  • Applications are usually reviewed within the first few days, later when there is an application deadline.
  • Every applicant receives a decision regardless of the outcome.

About Julius Baer

Julius Baer is a Swiss private banking group headquartered in Zurich, specializing in wealth management and advisory services for private clients. Founded in 1890, the bank operates globally with a strong presence in Europe, Asia, and the Middle East, managing assets for high-net-worth individuals. It is one of Switzerland's leading private banks, known for its personalized service and comprehensive financial solutions.

In Spain, Julius Baer has established a technology and operations hub, with a significant number of open roles in IT and engineering, including positions for ServiceNow developers, AI engineers, and full-stack developers. The bank's Spanish presence is centered in Barcelona, where it leverages local tech talent to support its global digital transformation initiatives. For international professionals, Julius Baer offers a dynamic work environment with opportunities to work on cutting-edge financial technology projects, while being part of a prestigious global banking brand.

Industry
Private Banking
Founded
1890
Employees
5,000–10,000
Headquarters
Zurich, Switzerland
In Spain
Barcelona

Good to know if you are moving

  • Julius Baer has a significant technology hub in Barcelona, Spain, with many IT roles in software engineering, AI, and cloud infrastructure.
  • The bank offers a global work environment with opportunities to collaborate with teams across Europe and other regions.
  • As a Swiss private bank, Julius Baer provides a prestigious and stable employer brand, with a strong focus on professional development.
  • Many of the open roles in Spain are in IT and engineering, indicating a growing tech presence in the country.
  • The company supports flexible work arrangements, including remote work options for some positions.
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