Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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This job advert was originally written in Spanish.
We need customer retention profiles who possess great communicative and influential skills and, if you also have a desire to work, are responsible, have a drive for self-improvement, and are motivated to be part of a great team, that is an extra plus for the team!
As you can see, experience is not an essential requirement; we value your initiative and your desire to develop professionally in an important company within the Services sector.
At Konecta, we continue to evolve and overcome great challenges alongside our K talent! At this time, we are looking for new colleagues for a customer service position requiring Catalan, for a company in the medical insurance sector.
We will tell you what the hiring conditions and development opportunities are:
-Functions: Receiving calls for customer retention in the healthcare sector.
-Online-in-person training, prior to joining, from 13/10 to 26/10 from 09:00 to 16:00h. (M-F)
-25 h/week contract
-Working schedule: Monday to Friday and 2 Saturdays or Sundays per month in the afternoon from 16 to 21h.
-Salary: €915.58 gross/month + incentives.
-Immediate start after training on 27/10 with the possibility and options to grow within the company.
-Work modality: ON-SITE at our offices at calle Llacuna 56 (08005).
-Konecta benefits club (an exclusive portal where you can save on your purchases with offers and discounts that we have prepared with great care for you)
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
If you want to belong to a great team, and you identify with the description, we want to meet you immediately!