Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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This job advert was originally written in Spanish.
Functions:
At Konecta, we continue to evolve and overcome great challenges alongside our K talent!
At this time, we are looking for new colleagues to perform the functions of Administrative Teleoperator - Insurance sector.
Are you willing to reach your maximum potential with us? We are delighted to accompany you through the process step by step!
Making calls to companies to regularize their policies: Attempting via telephone to have them provide us with their turnover volume.
This is a position with a high administrative workload
Requirements:
- Experience in customer service is valued.
- Good communication skills.
- Basic handling of IT tools.
- Availability to undergo prior training.
Offered:
What do we offer?
Initial Training
- In-person modality
- Unpaid.
- Dates: from 5/10 to 7/10
- Schedule: from 10:00 to 15:00 hrs
- Contract due to production circumstances from 08/10 to 31/12 with a real possibility of renewal. The service is stable
- 35-hour work week.
- Fixed schedule: from 12:00 to 19:00 hrs
- Salary: 1,281.81 eur/month
- Work from Monday to Friday including holidays.
- Mixed modality (in-person + remote work). After having passed what we call the learning curve.
- Good working environment and stability within the service.
Location
- AV. de la industria 49 (Alcobendas)
Join the leading Customer Experience services company!
We are a company committed to equal opportunities between women and
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
men, betting on equality in all our positions.