The English-language job board for Spain

Back Office Telephone Operator - Afternoon Shift

Hybrid in Madrid·Part-time·Added 10 days ago

Still open when we checked on 8 Oct

Randstad España

6050 open roles

Overview

Job details

  • €9.72 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “Formación: Educación Secundaria Obligatoria” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education: Secondary Education

Knowledge: Good communication skills and ability to interact and negotiate

Experience: 1 year

  • Communicating clearly, both verbally and in writing, using non-technical, easy-to-understand language.
  • Ability to resolve conflict situations, flexibility, and ability to learn and adapt to new methods and work tools, motivation.
  • Basic knowledge of Excel.

The role

Are you interested in the insurance sector? Do you want to develop professionally in one of the largest companies in the insurance sector? This is your offer! We are looking for telephone agents for their Underwriting department

What you'll do

-Administrative management, data and document processing.

-File and records management.

-Customer service support functions

-Responding to customer questions and requests by telephone, email.

-Resolving customer problems and complaints.

How you'll work

Afternoon shift, Monday to Friday, from 3:00 PM to 8:00 PM (25 hours)

  • Training: 5 days from 10/05 to 10/09, from 9:00 AM to 3:00 PM.
  • Work area: Suanzes Metro station
  • Hybrid model based on the learning curve. Own equipment required.
  • Salary: €9.72 gross
  • Availability to start: 13/10
  • 3-month temporary contract + Possibility of extension

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
All open roles at Randstad España
WhatsApp

Payroll Analyst Italian and English

Randstad España1d ago
€27k – €28kHybrid in CarreñoNo Spanish needed

IT Project Manager SAP AMR (SAP CAR)

Randstad España2d ago
€55k – €65kHybrid in Palau-solità i Plegamans, BarcelonaBlue Card thresholdNo Spanish needed

AP/AR Accountant

Randstad España2d ago
€27k – €28kHybrid in OviedoNo Spanish needed

Accounts Payable Analyst

Randstad España1d ago
€27.8k – €28kHybrid in GijónNo Spanish needed

Sales Area Manager

Randstad España2d ago
€48k – €53kHybrid in Sant Josep de sa TalaiaBlue Card threshold

Industrial Production Manager

Randstad España4d ago
€50kValladolidBlue Card threshold

Commercial Director

Randstad España2d ago3 locations
€40k – €70kHybrid in MadridNo Spanish needed

Treasury Specialist

Randstad España2d ago
€27k – €28kHybrid in CarreñoNo Spanish needed

Financial Analyst

Randstad España2d ago
€35kToledo
€25kHybrid in Barcelona
€50k – €55kHybrid in MieresBlue Card thresholdNo Spanish needed
€27k – €28kHybrid in LlaneraNo Spanish needed
See all 6,050 jobs