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Nice to have
This job advert was originally written in Spanish.
What we need from you:
- Positive attitude, eagerness to learn, and commitment.
- If you have previous experience in customer service or telemarketing, it will be a plus, but not essential! Training is provided from scratch!
- Agility to learn and handle office software.
A commercial profile will be valued.
- Paid training at €10/day (once the first probationary month has passed) from 01/10/2026 - 16/10/2026
- Schedule: We offer an irregular 35-hour working week from Monday to Sunday, from 9:00 to 18:00 (the campaign will assign schedules within this range)
- Salary per Collective Agreement: 1,281.81 euros gross per month for 35 hours per week
- Contract due to production circumstances with the possibility of renewal starting from 19/10/2026.
- Possibilities to increase your salary with economic incentives, both based on the customer experience rating after contact and based on the commercial offering part.
- On-site work in Alcobendas, in a dynamic environment and with a team that will accompany you in your development.
Exclusive benefits:
- Possibilities for continuous training within the company.
- Access to the Konecta Benefits Club, with online shopping discounts exclusive to employees.
- Opportunities for internal development and professional growth.
At Konecta, we are leaders in integral contact center solutions and we are expanding our customer management team for a renowned entity in the banking sector.
We are looking for people like you: motivated, empathetic, and eager to help resolve doubts, guide customers, and with people skills and active listening to offer them additional products or services that suit their needs.
We are looking for staff at our Alcobendas (Madrid) headquarters for an important financial entity: Customer service for individuals with cross-selling
What will you do?
- You will handle customer inquiries and resolve their doubts
- You will help them with everything they need, providing excellent service.
- You will detect opportunities to offer them products or services that may interest them.
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
Join Konecta and start your path toward professional success!
We are a company committed to equal opportunities between women and men; we advocate for equality in our positions.
or browse Entry-level·Multilingual Customer Service & BPO·Community of Madrid·Business Services
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