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Call Center Operator (English)

On-site in Madrid·Added 5 days ago (last checked 19 Oct)

Agency
Nortempo

719 open roles

Overview

Salary
€9.63 an hour
Work mode
On-site, Madrid
Hours
Fixed shift · Monday to Friday
English
Required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

If you have experience in customer service, you enjoy interacting with people, and you have a good command of English, we want to meet you!

IMPORTANT! English proficiency is essential for this vacancy, as you will regularly work in this language. It is necessary to be able to understand and maintain conversations fluently.

  • Previous experience in customer service, Call Center, or similar positions.

  • Fluent English, both spoken and comprehension. Essential requirement, it will be checked during the interview.

  • Good communication skills and the ability to maintain telephone conversations in English.

  • Ability to manage inquiries and incidents with autonomy and a problem-solving attitude.

If you meet the requirements and are looking for a new professional opportunity, apply now!

Fluent English, both spoken and comprehension. Essential requirement, please note that it will be checked during the interview.

Pay & benefits

What you'll get

  • Salary: €9.63 gross/hour.

  • Initial contract of 3 months + 3 months through ETT.

  • Possibility of subsequent permanent employment, depending on performance and service needs.

  • Joining a professional environment within an important logistics and distribution center.

The role

Customer Service Teleoperator in English (Afternoon Shift)

At Nortempo Alcalá, we are looking to hire a Customer Service Teleoperator with fluent English to join the team of an important logistics and distribution center in Meco.

What you'll do

  • Telephone customer and employee support.

  • Management and resolution of inquiries in English.

  • Follow-up on incidents and requests.

  • Administrative tasks related to customer service.

How you'll work

  • Fixed afternoon shift: Monday to Friday, from 14:00 to 22:00.

Important: the indicated schedule is the one established for the position and is not negotiable.

  • Availability to work Monday to Friday, from 14:00 to 22:00.

Hiring process

After you apply for a job, Nortempo's recruitment team reviews your profile and assesses your fit for the position; if your experience matches what the company is looking for, they contact you to move forward in the process 1 interview

  • Nortempo is a temporary employment agency (ETT): the final stages are set by the client company.
  • Applying and taking part in their recruitment processes is free; they never ask for payment or any financial consideration.
  • Even if the job closes, your profile stays in their talent community and they may contact you for new processes.

About Nortempo

Nortempo is a Spanish staffing and recruitment company specializing in industrial, logistics, healthcare, and administrative personnel. Founded in A Coruña, it operates across Spain, providing temporary and permanent staffing solutions to a wide range of sectors, including logistics, industry, healthcare, and retail.

For international professionals, Nortempo offers a direct entry point into the Spanish labor market, with a strong presence in Galicia and expanding operations across the country. The company's work culture is practical and field-oriented, and many roles (such as warehouse, transport, and industrial maintenance) are open to candidates with EU work authorization. While Spanish language skills are often required for client-facing roles, the company's scale and variety of positions make it a relevant option for those seeking operational work in Spain.

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