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Portuguese Tourism Agent Support

On-site in Málaga·Full-time·Added 1 month ago (last checked 4 Nov)

Agency
KultureTalent

6 open roles

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Our summary

Work mode
On-site, Málaga
Contract
Full-time
Spanish
Fluent
English
Required
Other languages
Portuguese

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

Requirements

What we're looking for

  • Experience in customer service (ideally in tourism or hospitality)

  • Excellent communication skills and empathy

  • Comfortable using digital tools and working in a structured environment

  • Availability to start training on 4th June 2025

  • Located in or willing to relocate to Málaga

Languages

  • Portuguese (Native)

  • Spanish (C1)

  • English (Minimum B2)

The role

As a Customer Support Specialist, youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. You'll be part of a multicultural and dynamic environment, helping customers from across the globe.

What you'll do

  • Support customers with booking upgrades, changes, or general inquiries

  • Offer friendly, solution-oriented service via phone, email, and chat

  • Work closely with internal teams to resolve customer issues

  • Ensure all interactions meet quality and compliance standards

  • Maintain up-to-date knowledge of company services and procedures

How you'll work

  • Modality: On-site (Business & Management format)

  • Sector: Tourism Upgrade Booking

  • Job Start: 13 June 2025

  • Contract Type: Full-time

Join a vibrant and growing team in one of the most beautiful cities in Spain! ️

About KultureTalent

KultureTalent is a recruitment, talent consulting and outsourcing firm that describes itself as "a leader in Global Recruitment, Operational and Talent Consulting and Outsourced Solutions." According to its website, it assists companies in finding talent, developing talent pipelines and outsourcing non-core services, positioning itself as a strategic partner covering "human capital services, outsourcing solutions and expert advisory across all industries." Its careers page currently advertises 140 open positions, predominantly multilingual customer support, sales, content moderation, recruiting and technical roles placed with client companies across Europe.

Industry
Staffing
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