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Customer Service Technician

On-site in Jaraíz de la Vera·Full-time·Added yesterday

La Casa de las Carcasas

187 open roles

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Overview

Job details

  • Permanent contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Jaraíz de la Vera

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Permanent contract

  • Exclusive discounts for employees.

  • The person who joins us will have the opportunity to share the experience with a young and dynamic team, and get to know the organizational culture.

Requirements

What we're looking for

  • Communication and active listening skills.

  • Conflict resolution.

  • Knowledge of the Office suite.

Nice to have

  • English is valued.

The role

Are you passionate about Retail? Do you have experience working as a Customer Service Technician? Are you looking for professional stability in a unique environment?

What you'll do

  • Prospect and build customer loyalty.

  • Provide information and resolve doubts for internal and external customers.

  • Solve customer problems.

  • Receive and process orders, requests, and claims.

  • Analyze consumer needs and manage them as a team with the other areas of the company.

How you'll work

  • Full-time schedule from Monday to Friday.

Hiring process

We look forward to meeting you!

About La Casa de las Carcasas

La Casa de las Carcasas is a Spanish retail technology company specializing in the sale of mobile phone cases and accessories. Operating primarily through e-commerce and physical retail stores, the company has established a strong presence in Spain's consumer electronics accessories market, offering a wide range of protective cases for various smartphone models. With a focus on combining retail expertise with digital innovation, the company serves customers across Spain with a growing network of stores.

For international professionals, La Casa de las Carcasas offers opportunities in retail operations and customer service across multiple Spanish cities, including Mallorca, Barcelona, Pamplona, and Segovia. The company's retail-focused culture emphasizes direct customer interaction and sales performance, making it a suitable environment for those seeking hands-on experience in the Spanish retail sector. While the company is primarily domestic, its e-commerce operations provide exposure to digital retail practices, and its presence in tourist-heavy locations like Mallorca and Barcelona may offer a multicultural work environment.

Industry
Retail Tech
Employees
4,000
Headquarters
Jaraiz de la Vera, Spain
In Spain
Jaraiz de la Vera, Mallorca, Barcelona and 2 more
Website
lacasadelascarcasas.com

Good to know if you are moving

  • The company operates retail stores in multiple Spanish cities, offering opportunities to work in different regions of Spain.
  • As a Spanish-founded company, it provides an authentic experience of the local retail market and business culture.
  • Sales roles are available in tourist destinations like Mallorca and Barcelona, which may offer a diverse customer base.
  • The company's focus on mobile accessories means employees gain experience in a fast-moving consumer electronics niche.

In their own words

About the company & team

At La Casa de las Carcasas, a leading multinational in the Retail sector, we are looking for a technician for our Customer Service Department at our headquarters located in Jaraíz de la Vera (Cáceres).

All open roles at La Casa de las Carcasas

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