Infrastructure & Support Engineer (Mid)

• Person with 3-4 years of experience in infrastructure roles, systems, DevOps, or advanced technical support.

• Knowledge of cloud environments and products (AWS, OVH, Google Cloud) and on-premise servers - we are not looking for a cloud-only profile.

• Practical experience with the AWS, OVH, and Google Cloud consoles - mastery of all three is not required, but hands-on experience with more than one and comfort working across different providers is.

• Experience with Kubernetes (deployment, basic troubleshooting, container orchestration concepts).

• Solid networking knowledge (firewalls, routing, VLANs, subnetting) - CCNA level or equivalent experience.

• Scripting (Bash, Python) to automate repetitive infrastructure tasks.

• Familiarity with IaC tools (Terraform, Ansible, or similar) - valued.

• Experience providing technical support to internal users (tickets, incidents).

• Practical knowledge of AI and no-code automation tools (N8N, Zapier, Make, or similar) - we are not looking for someone to develop AI models, but rather someone who knows how to use these tools to automate processes, both within our own area and others.

• Experience managing software licenses (SaaS and installed software): renewals, usage control, and cost optimization.

• Strong communication skills: this role regularly interacts with both technical and non-technical teams, not just infrastructure profiles.

• Proactive attitude: you are uncomfortable leaving a manual process unautomated when it could be automated, and you don't wait to be told what to improve, whether in infrastructure, costs, or how we coordinate with other areas.

• Desire to learn and grow technically - this role offers clear career progression within the team.

• Certifications: CCNA (networking), AWS Certified SysOps/Solutions Architect Associate, Google Cloud Associate/Professional, CKA/CKAD (Kubernetes).

• Experience with monitoring (Grafana, Prometheus, Zabbix) and observability tools.

• Previous experience in hybrid environments (cloud + on-premise simultaneously).

• Experience with managed AI services on Google Cloud, AWS, or OVH.

• Previous experience automating processes with no-code tools (N8N, Make, Zapier, AppSheet...).

• Degree in Computer Engineering, Telecommunications, or similar (not exclusive if there is equivalent experience).

• You will join a dynamic, growing company in the midst of international expansion.

• You will receive a Welcome Pack and go through an onboarding process so you have everything clear from day one.

• We are pioneers in the IoT and Digital Twin sector internationally.

• You will be able to grow personally and professionally alongside the Libelium team.

• Discover our Family-Responsible Company measures, among which we highlight work-life balance and flexibility.

• Hybrid remote work and office work model to support work-life balance while also enjoying the company of the team.

• Free coffee service in the office for the team.

• Office locations at WTC Zaragoza and Urban Center Murcia with all kinds of services nearby.

• Teaming team that organizes leisure activities.

• Competitive salary: Fixed + Variable + Flexible compensation.

• Employee club: discounts on services and establishments.

• User-friendly employee portal with all the information you need on a daily basis.

• 🎯 Our MISSION is to help companies and cities harness the full potential of IoT to build a more competitive, sustainable, and datacratic society.

• 👁 Our VISION is to be leaders in the design of comprehensive, precise, robust, secure, and environmentally friendly IoT products and solutions, collaborating with the best professionals.

• 💎 Our VALUES are the people who make up Libelium, committed to developing professional solutions to face global challenges and improve our society.

At Libelium, we are looking for an Infrastructure & Support Engineer with 3-4 years of professional experience in a similar role.

You will be responsible for supporting the construction and evolution of our cloud and on-premise infrastructure (AWS, OVH, and local servers), with a focus on containers and Kubernetes. This role combines infrastructure work with internal technical support, networking knowledge, and the use of no-code automation to improve processes both within our own area and across other departments. You will be in constant contact with the entire company (support), with Product, and with Consulting (infrastructure requests, expirations, cost reviews) - so communication matters just as much as the technical side. It is a position designed for growth: we are looking for someone with a solid foundation and a strong desire to progressively take on more technical responsibility.

You will be part of the Digital & Data area, the technological engine of the company: infrastructure, automation, data, and AI in service of the business. We work with a philosophy of continuous improvement and rapid iteration, and we are looking for someone eager to contribute a modern vision of infrastructure within a small team with direct impact.

This is not an AI development or data science profile - there is no need to know how to train models or program analytical pipelines. We are looking for someone who knows how to use AI and no-code tools as another lever of efficiency, just as they already use scripts or IaC.

• Deploy and maintain cloud infrastructure (AWS, OVH, Google Cloud) and on-premise servers, including environments with Kubernetes and AI machines for internal tool consumption.

• Deploy and maintain internal corporate tools.

• Provide technical support internally through our ticketing system (users, devices, access, incidents) across the entire company.

• Be the point of contact for Product and Consulting regarding infrastructure requests, project expiration management, and cost reviews - proposing improvements in how we communicate and collaborate with these areas.

• Automate infrastructure tasks: Infrastructure as Code, scripting, CI/CD.

• Apply networking knowledge (firewalls, routing, VLANs, subnetting) to contribute to the maintenance of the corporate network infrastructure, alongside the Security & Compliance manager.

• Contribute to cost optimization, labeling, and access control management for the infrastructure.

• Manage software licenses (SaaS and installed software): renewals, usage control, and cost optimization.

• Use no-code/low-code tools to automate tasks within our own area and others when they provide efficiency gains.

• Proactively propose technical improvements and help modernize our infrastructure practices.