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Customer Service Staff in Málaga

On-site in Málaga·Full-time·Added today (last checked 26 Oct)

Magtel

11 open roles

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Our summary

Work mode: On-site, Málaga
Contract: Full-time

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Magtel is hiring for this role in several places. This vacancy is in Málaga.

This job advert was originally written in Spanish.

Requirements

Nice to have

Higher Level Vocational Training or equivalent qualification (not exclusive).
Experience in customer service, citizen assistance, information offices, or similar functions.
Knowledge or experience in administrative procedures, document management, or application processing.
Experience related to subsidies, public aid, or financing programs.
Basic knowledge of energy efficiency, renewable energies, energy saving, or energy renovation.
Regular use of office tools and management applications.

Pay & benefits

What you'll get

Joining a project of high social impact linked to the energy transition in Andalusia.
Specific training on the programs and aid managed within the project.
Integration into a solid, innovative, and constantly growing company.
Good working environment and professional development.
Working day and economic conditions according to the collective agreement and experience provided.

If you like helping people, have communication skills, and are interested in being part of a project that drives sustainability and energy efficiency, we want to meet you!

The role

At MAGTEL we apply innovative solutions to the design, construction, and maintenance of infrastructure across different sectors. We work to improve efficiency in the use of natural resources and contribute to a more sustainable society.

We are looking to hire Customer Service Staff to bring citizens information and advice regarding energy efficiency, renewable energies, and energy aid and incentive programs.

What you'll do

You will be the first point of contact for citizens needing information on energy aid, subsidies, and energy saving and efficiency measures, offering close, professional, and high-quality service.

In-person assistance to citizens.
Information and guidance on aid programs, incentives, and subsidies related to energy.
Resolution of administrative inquiries and support during application processes.
Support in the management and processing of documentary files.
Registration and tracking of applications through management platforms.
Dissemination of initiatives related to energy efficiency and renewable energies.
Coordination with the project's technical and administrative team to ensure correct service to users.

Personal competencies

Excellent communication skills.
User orientation and a vocation for service.
Listening skills and incident resolution.
Empathy and ease in dealing with different profiles of people.
Organizational and management skills.
Initiative and autonomy at work.

About Magtel

Magtel applies advanced technology to the design, construction and maintenance of projects in the energy, engineering, telecommunications, digital transformation and infrastructure sectors, and its website also lists activities in defence, railway installations, mining and R&D. The company states that its goal is to equip infrastructure with the most advanced technological systems to improve the efficiency of natural resources and quality of life.

Magtel presents itself as a strategic partner in defence and security, holding official accreditations, specific certifications and advanced technology for critical technological projects and strategic developments. On the people side, it says the real engine of its success is its people, and that it fosters an environment where talent can develop, innovate and contribute to a more sustainable, efficient and connected future.

Industry: Engineering

Good to know if you are moving

Current openings are on-site ('Presencial') roles in cities such as Córdoba, Seville and Huelva.
Candidates can send their CV to empleo@magtel.es or apply via the company's jobs page and LinkedIn.

All open roles at Magtel