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Operations and Client Follow-up Coordinator

On-site in Camallera·Added 3 days ago

Still open when we checked on 7 Oct

Marlex Staffing

1052 open roles

Overview

Requirements

  • Have the right to work in Spain

    Marlex Staffing doesn't mention sponsorship in the ad.

  • French

    The ad asks for French, or counts it in your favour.

  • Work on-site in Camallera

    No relocation package mentioned.

Skills

Nice to have

This job was automatically translated to English.

Requirements

What we're looking for

You are the ideal profile if...

· You have a high level of French (B1 - B2), to be able to communicate fluently with French-speaking clients.

· You are an organized, rigorous, and decisive person with character, with the capacity for organization, monitoring, and prioritization.

· You have autonomy and the capacity to make decisions.

· You feel comfortable working between the office and the field.

Nice to have

· Experience in logistics, e-commerce, warehouse or production, in B2B client service and monitoring, and with KPIs, reports or account reviews, will be especially valued.

Pay & benefits

What you'll get

What do we offer?

· Permanent contract

· Immediate incorporation into a growing logistics group.

· A transversal role with direct contact with clients and production.

· Real possibilities of evolution within the company.

· Salary to be agreed upon according to experience.

The role

At Marlex Professionals, we are collaborating with a Camallera (Alt Empordà) company in the logistics sector, specialized in e-commerce and in full growth, which is currently looking to incorporate an Operational and Client Monitoring Coordinator to reinforce its operational monitoring and customer service team.

We are looking for a person who will be the direct link between clients and production teams!

What you'll do

What would your mission be in the company?

You will work in close collaboration with the current operational monitoring manager, with the objective of reinforcing this function. You will be one of the main points of contact between the client and production, and your functions to perform will be the following:

· You will perform daily monitoring of a client portfolio, understanding the needs, particularities, and procedures of each account.

· You will be the link between clients and production teams, ensuring that instructions and agreed commitments are correctly applied.

· You will monitor orders, incidents, errors, delays, and operational situations, and you will anticipate possible problems before they become incidents for the client.

· You will go to production to verify on-site situations that require it and you will work with managers to find fast and effective solutions.

· You will have the capacity to alert, question, or stop an operation when established procedures or commitments are not respected.

· You will prepare and participate in periodic account reviews with clients, analyzing the main indicators: activity, volumes, service quality, incidents, errors, returns, and evolution compared to previous periods.

· You will coordinate communication between clients, production, and the different centers of the company, and you will participate in the continuous improvement of processes and the client experience.

How you'll work

· Schedule: Monday: 6:00 to 15:00

Tuesday and Wednesday: 6:00 to 14:00

Thursday and Friday: 6:00 to 13:30

About Marlex Staffing

Marlex Staffing is a staffing and recruitment agency operating in Spain, specializing in connecting industrial and agricultural professionals with employers across the country. The company focuses on placing workers in roles such as logistics, manufacturing, agricultural transport, and technical maintenance, serving as a bridge between job seekers and companies in sectors like food production, industrial manufacturing, and agricultural services.

With its headquarters in Vic, Catalonia, Marlex Staffing has a strong presence across Spain, particularly in industrial and agricultural hubs. For international professionals, the agency offers an entry point into the Spanish labor market, with roles that often require Spanish language skills and a willingness to work in hands-on, operational environments. The company's work culture is practical and field-oriented, reflecting the blue-collar nature of the positions it fills, and it is a relevant option for those seeking immediate employment in Spain's industrial and agricultural sectors.

Industry
Staffing
Website
marlex.net
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