Assistant Front Office Manager
Manage day-to-day front desk operations and support the Front Desk Manager. This role offers professional development and training in a welcoming environment.
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91,000+ live jobsOn-site in Antigua·Added 7 days ago (last checked 23 Oct)
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Marriott International is hiring for this role in several places. This vacancy is in Antigua.
- University degree, preferably in Tourism, Business Administration, Revenue Management, Hospitality Management or a related field.
- A minimum of 2 years of experience in Revenue Management within international hotel chains.
- Experience working with hotels across different property types and markets.
- Knowledge of and hands-on experience with the following systems and tools:
One Yield
SAP Analytics Cloud
- Strong knowledge of pricing, forecasting, demand analysis, inventory management and distribution.
- Excellent analytical skills and a strong results-oriented mindset.
- Excellent written and spoken Spanish and English.
- Advanced Excel skills and the ability to work with large volumes of data.
- Ability to work independently, manage competing priorities and collaborate effectively with different teams and stakeholders.
- Previous experience in corporate Revenue Management roles.
- Experience managing hotel portfolios.
- Experience working within hotel franchise environments.
- Knowledge of the standards and processes of major international hotel groups.
- The ability to translate data analysis into strategic recommendations and actionable initiatives.
- Strong communication skills, with the ability to influence and collaborate effectively with cross-functional teams.
We are looking for an analytical, strategic and results-driven professional with experience in international hospitality environments and a strong knowledge of leading Revenue Management tools and systems.
Your main responsibilities will include, but will not be limited to:
- Develop and execute the Revenue Management strategy for franchised hotels, tailoring it to each property's characteristics, market positioning and demand patterns.
- Define and oversee pricing, inventory management, forecasting, overbooking and yield management strategies.
- Analyse demand trends, pick-up, booking pace, booking windows, market segmentation and booking behaviour across different source markets.
- Monitor hotel performance using key performance indicators such as RevPAR, ADR, occupancy, GOPPAR and Revenue Index.
- Conduct competitive set (comp set) analyses, assess pricing positioning and monitor market trends.
- Contribute to the preparation and monitoring of budgets, forecasts and business plans.
- Identify revenue growth opportunities and recommend corrective actions whenever necessary.
- Work closely with Sales, Marketing, Distribution and Operations teams to ensure a consistent and aligned commercial strategy.
- Maintain effective communication with franchised hotels, providing performance analyses, strategic recommendations and ongoing follow-up.
- Ensure the effective implementation of Revenue Management strategies across the relevant systems and distribution channels.
- Prepare reports and presentations to support performance monitoring and informed decision-making.
- Contribute to corporate projects related to Revenue Management, distribution, pricing and commercial transformation.
Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager
Marriott International is one of the world's largest hospitality companies, operating a portfolio of over 8,700 properties across more than 30 brands in 139 countries and territories. The company manages a diverse range of hotel brands from luxury properties like The Ritz-Carlton, EDITION, and W Hotels to premium and select-service brands, and also operates the Marriott Bonvoy travel program. With over 400,000 associates worldwide, Marriott is a global leader in the hospitality industry, known for its scale, brand diversity, and commitment to guest satisfaction.
In Spain, Marriott operates a significant number of properties, including the iconic Hotel Arts Barcelona, The Madrid EDITION, and The Ritz-Carlton Tenerife, Abama. The company's Spanish presence is substantial, with hotels in major cities like Barcelona, Madrid, Ibiza, and Tenerife, offering roles in food & beverage, rooms, finance, and human resources. For international professionals, Marriott provides a structured environment with clear career paths, internal mobility opportunities, and a global network that can facilitate relocation within the company. The company's scale and brand recognition make it an attractive employer for those seeking to build a career in hospitality in Spain.
We are looking for a Revenue Manager to join our corporate team based in Madrid (San Sebastián de los Reyes), taking responsibility for the Revenue Management strategy across our portfolio of franchised hotels.
The successful candidate will play a key role in defining, implementing and monitoring the commercial strategy for our franchised properties, working closely with corporate teams, hotel teams and key stakeholders from leading international hotel brands.
Additional Information: This hotel is owned and operated by an independent franchisee, Grupo Anjoca. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
This company is an equal opportunity employer.
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