Pool Attendant

• An attractive salary in line with your experience and responsibilities within a leading luxury hospitality company.
• The opportunity to travel the world and enjoy special employee rates at Marriott International hotels through the Explore Rate program, with eligible benefits also available to family members, partners, and parents, subject to program conditions.
• Discounts on dining experiences at Marriott International hotels and special offers at the resort's dining venues.
• Access to flight discounts for residents of Tenerife, subject to the applicable program conditions.
• Corporate benefits and discounts on leisure activities, travel, and experiences.
• A special birthday gift to celebrate your day.
• The opportunity to enjoy the resort as a guest after one year of service, subject to applicable internal conditions.
• Additional salary payments in accordance with contractual terms and applicable regulations.
• Innovative training and professional development programs to help you expand your knowledge and develop your skills within the company.
• Career growth opportunities and internal mobility within an international organization.
• Complimentary meals in the employee cafeteria.
• Work uniforms and uniform laundry service included, according to the conditions of the position.
• Team celebrations, employee events, special activities, and dedicated weeks to recognize and celebrate our associates.
• Opportunities to participate in social responsibility initiatives and activities that support the local community.

Benefits, bonuses, and additional programs are subject to company policies, eligibility requirements, and applicable tax, employment, and social security legislation. These programs may be amended in accordance with applicable regulations and current company policies.

POOL ATTENDANT - THE RITZ-CARLTON TENERIFE, ABAMA JOIN OUR TEAM!

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is one of the island's most iconic resorts: an oasis of tranquility where the ocean, nature, and Moorish-inspired architecture come together to create exceptional experiences. With 462 rooms and suites, lush subtropical gardens, exclusive facilities, and multiple swimming pools, this five-star resort offers a unique destination for guests seeking luxury, well-being, and outstanding service.

At The Ritz-Carlton Tenerife, Abama, every detail matters, and every interaction is an opportunity to create lasting memories. Our commitment to excellence, personalized attention, and the highest standards of hospitality guides everything we do.

Join our team as a Pool Attendant at The Ritz-Carlton Tenerife, Abama!

Are you passionate about luxury hospitality and enjoy creating memorable guest experiences? As a Pool Attendant, you will play a key role in ensuring the comfort, enjoyment, and well-being of our guests in the resort's pool areas.

You will be responsible for delivering attentive, warm, and personalized service, anticipating guests' needs and ensuring that pool facilities remain clean, organized, safe, and ready to provide an exceptional experience.

We are looking for a dynamic, friendly, and proactive individual with a genuine passion for service, a keen eye for detail, and the ability to work professionally in an international luxury environment. Someone who understands that excellence is not only found in extraordinary experiences but also in the small gestures that make every guest feel special.

Your Responsibilities Will Include...

• Welcoming guests to the pool areas in a warm, professional, and personalized manner, reflecting The Ritz-Carlton's standards of hospitality from the very first interaction.
• Attending to guests' needs and requests with courtesy, discretion, and efficiency, consistently striving to exceed their expectations.
• Preparing, arranging, and maintaining sun loungers, umbrellas, daybeds, and other pool furniture in accordance with the resort's presentation standards.
• Managing the distribution, delivery, and collection of towels and other items required to ensure guests' comfort.
• Keeping swimming pool areas, terraces, and relaxation spaces clean, organized, and in excellent condition throughout the day.
• Monitoring the general condition of facilities and furniture, reporting any damage, incidents, or maintenance requirements to the appropriate department.
• Ensuring that assigned areas are fully prepared before guests arrive and maintaining high standards of cleanliness and organization throughout service.
• Providing accurate information about the resort's services and facilities, including swimming pools, restaurants, activities, and other available experiences.
• Anticipating guests' needs and offering proactive assistance, paying particular attention to individual preferences and special requests.
• Coordinating with Food and Beverage, Front Office, Housekeeping, Engineering, and other departments to ensure seamless and personalized service.
• Identifying and communicating guests' preferences, special requests, and relevant incidents to support a consistent, high-quality guest experience.
• Remaining alert and responsible regarding guest safety and well-being in pool areas, immediately reporting any potential hazards or unsafe situations.
• Following the company's safety, hygiene, and occupational health procedures, as well as the specific guidelines applicable to aquatic facilities.
• Promptly reporting accidents, injuries, lost property, unsafe conditions, or any incident requiring the attention of the relevant supervisor.
• Responding to complaints and requests with empathy, professionalism, and a solution-oriented approach, seeking appropriate resolutions and requesting support when necessary.
• Maintaining an impeccable personal appearance and professional conduct in accordance with The Ritz-Carlton's grooming and service standards.
• Handling work materials and equipment responsibly, ensuring their proper use and care.
• Actively collaborating with the team to achieve quality, efficiency, and guest satisfaction objectives.
• Protecting guests' privacy and maintaining the confidentiality of all information accessed while performing assigned duties.
• Performing other reasonable job-related duties as requested by supervisors or management.