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Customer Service Manager

On-site in Esplugues de Llobregat·Part-time·Added over 6 years ago

This job was published 6 years ago

McDonald's Spain

824 open roles

Overview

Job details

  • Part-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Esplugues de Llobregat

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “FORMACIÓ REGLADA: Educació Secundaria Obligatoria.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

GROSS SALARY: Information provided at the personnel interview.

Requirements

What we're looking for

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

REGULATED EDUCATION: Compulsory Secondary Education.

WORK EXPERIENCE: It will be valued, although it is not essential.

Good image

Friendly and positive character

Availability to work on weekends

Quick adaptation to new environments

Nice to have

Proactive person accustomed to working in a team

Professionalism and punctuality

If you believe you fit the profile, you are a proactive person and you are eager to be part of a great team, sign up for the vacancy. We are waiting for you!

The role

JOB OFFER: Customer Service Representative.

FUNCTIONS: The Customer Service Manager role is understood as the ultimate ambassador of the Hospitality and Image of our restaurant. They are the primary person responsible for guaranteeing a good EXPERIENCE for our customers. The main tasks of the customer service managers are: welcoming our customers; ensuring all our customers comply with safety and hygiene measures, including, among others, hygiene measures, capacity control, and frequent cleaning/disinfection of the facilities; table service of orders and offering a high level of hospitality to all our customers.

NUMBER OF VACANCIES: 3

How you'll work

CONTRACT TYPE: Permanent

CONTRACT DURATION: Permanent with a 2-month probationary period.

WORK SCHEDULE: Rotating shifts - Flexible hours accepted - Part-time.

EXPECTED START DATE: Immediate.

Requirements

ESSENTIAL: Good image, Kind and positive character, Availability to work weekends, Speed of adaptation to new environments. OTHER REQUIREMENTS: Proactive person accustomed to working in a team, Professionalism and punctuality

About McDonald's Spain

McDonald's is the world's largest fast-food restaurant chain, operating over 40,000 locations in more than 100 countries. In Spain, McDonald's is a major quick-service restaurant employer, with hundreds of restaurants across the country, from large cities to coastal towns. The company's operations in Spain are managed through a network of franchisees and corporate locations, offering roles in restaurant management, customer service, and food preparation.

For international professionals, McDonald's Spain offers widespread entry-level and management opportunities in a structured, globally recognized environment. The company is known for its training programs and career progression, with many managers starting as crew members. Spanish language skills are typically required for customer-facing roles, but the company's global brand and standardized operations make it a familiar and accessible employer for newcomers to Spain.

Industry
Fast Food
Founded
1940
Employees
100,000+
Headquarters
Chicago, USA
In Spain
Madrid, Barcelona, Sevilla and 7 more

Good to know if you are moving

  • McDonald's Spain operates over 500 restaurants across the country, providing opportunities in many cities and towns.
  • The company offers structured training and career advancement programs, with many managers promoted from crew positions.
  • Spanish language proficiency is typically required for customer-facing roles, but the global brand and standardized procedures ease the transition for international staff.
  • McDonald's Spain is known for its inclusive hiring practices, including roles specifically for people with disabilities.
  • Positions are often part-time and flexible, making them accessible for those relocating or studying in Spain.

In their own words

About the company & team

COMPANY DETAILS: 2005 ESPLUGUES S.L.U

All open roles at McDonald's Spain
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