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Customer Service Agent (Catalan, Spanish and English)

Remote, Barcelona·Full-time·Added today (last checked 13 Nov)

Agency

Adecco España

4386 open roles

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Our summary

Salary: €17,094 a year
About €1,310 a month after tax.
Hours: Monday to Friday
Work mode: Remote (Barcelona)
Contract: Fixed-term, full-time hours
Spanish: Native level
English: Required
Other languages: Catalan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in telephone assistance, Contact Center, or customer service.
Good communication skills and a customer-oriented approach.
Ability to manage inquiries and communications in a clear and decisive manner.
Regular use of IT tools and email.

Languages

High level of Catalan, Spanish, and English, especially in telephone conversation.

Pay & benefits

What you'll get

Contract from 08/01/2027 to 18/04/2027.

Modality: 100% remote work.

Salary: 17,094 EUR gross per year.

The role

We are looking to hire a Customer Service Agent for a Contact Center service, to collaborate on a temporary project related to the organization of an event planned for 2027.

The selected person will be mainly responsible for contacting potential visitors from previous editions by telephone to manage their attendance at the next edition of the event, as well as handling inquiries and requests for information.

What you'll do

Making and receiving telephone calls.
Contacting visitors from previous editions to manage and confirm their attendance at the 2027 event.
Handling basic inquiries and requests related to the project activities.
Transferring calls to the corresponding departments or contacts.
Managing and sending emails.
Following up on communications made.

How you'll work

Monday to Friday.

From 09:30 to 14:00 and from 15:00 to 18:30 h.

Monday, Wednesday, and Friday: from 10:00 to 14:00 h.

Tuesday and Thursday: from 15:00 to 19:00 h.

Main duties

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.