Waiter/Waitress - Paradisus Fuerteventura

"The world is yours with Meliá"

Discover an unlimited path at Meliá, where growth and development opportunities are endless. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family 🚀

It is embarking on one of the most passionate journeys of your life, a journey in which inspiration and personal and professional growth will accompany you every step of the way.

• Perform and ensure compliance with the instructions of your direct supervisor regarding tasks and duties assigned before and at the end of your shift.
• Verify that you have all the necessary equipment and supplies to provide service to the rooms and handle them properly to avoid breakage, waste, and shortages.
• Participate in the "briefings" at the start of each shift to receive information about daily specialties, shortages, VIPs, groups, general comments, and exchange of opinions.
• Offer consistently a friendly and respectful attitude to guests when delivering services in their rooms, always maintaining an impeccable posture and presentation.
• Service must be fast and correct, following the SOP of your position, ensuring that your interventions are timely.
• Before taking the service, you ensure that the order corresponds to the room and to the client's specifications and requests.
• Perform the service setups according to the established quality and presentation standards, verifying that all products, such as cutlery, salt shakers, napkins, sauces, dressings, etc., are included.
• Handle services with extreme care to avoid any accidents, spills, or breakages, always complying with safety standards.
• Immediately remove any item or food that the client does not like; if it is something simple, return it to the kitchen, but if it is of greater importance, inform your immediate supervisor.
• Present the bill to the customer, strictly complying with the established procedures for payment, depending on the payment method.
• You arrive punctually for your duties and comply with the hotel's policies and procedures regarding discipline, presentation, schedules, transit areas, and safety standards.
• Attend department meetings and continuously participate in the training scheduled for your position.

Availability to work night shifts, as we offer 24-hour service and need to cover the shift from 12:00 AM to 8:00 AM.

Training suited to the position (Vocational Training, specialization courses, etc.). Teamwork skills, proactivity towards excellence, dynamism, and organization, as well as experience in hotels with an MICE component.

Intermediate English.

Clear customer and detail orientation.

Minimum 1 year of experience in a similar position or 2 years as a waiter assistant.

At Meliá, we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the newest arrival to the most veteran, all of them have unique and important qualities that make working at Meliá a constant opportunity for growth and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a large family in which we have people like you, VIP people.

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. We also value the dissemination of a corporate culture committed to effective equality among all employees, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

In addition, we bet on the sustainable growth of our sector through a great socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present" Thanks to all the collaborators, we make it possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your candidacy".

If you want to be "Very Inspiring People",