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This job advert was originally written in Spanish.
Join our talent community and develop your career with opportunities designed for people eager to grow, just like you.
Discover some of the benefits we offer you:
Learning Paths: You will have a clear plan from day one, with welcome sessions, follow-up, and feedback to help you acquire new skills and prepare for your professional future.
IDEAL Talent: We identify and develop the best-performing interns to offer them the best career paths within the company. In addition, you will be able to access new opportunities within Meliá, such as our Graduate programs, designed to train the company's future leaders.
Global and diverse environment: Enjoy a multicultural atmosphere where every day is an opportunity to learn, share, and take on new challenges.
At Meliá Hotels International, we are looking to hire a Group Desk Trainee to support the sales team in managing requests, quotes, and bookings for groups and events, contributing to offering a personalized and high-quality service to our clients.
Request management: Receive and manage group and event requests from different markets and segments, guaranteeing an agile and professional response within the established deadlines.
Preparation of commercial proposals: Prepare personalized quotes using Meliá's tools and procedures, adapting them to the needs, preferences, and language of each client.
Sales follow-up: Perform follow-up on sent proposals, supporting the team in converting commercial opportunities into confirmed bookings.
CRM management: Register, update, and maintain information regarding business opportunities and group requests.
Support in contract management: Collaborate in the review of contracts for confirmed groups, verifying that the agreed conditions are correctly reflected before being sent to the client.
Coordination and communication: Maintain fluid communication with internal sales teams, the different Meliá hotels, and clients, ensuring efficient management of each request.
You will have the opportunity to develop your skills in hotel sales, group and event management, customer service, and commercial coordination, familiarizing yourself with the tools and procedures of an international hotel company.
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.
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