The English-language job board for Spain

Reception Trainee

On-site in Madrid·Added 8 days ago (last checked 15 Oct)

Meliá Hotels

30 open roles

Overview

Work mode
On-site, Madrid
English
Required
Education
University degree

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Student or recent graduate in Tourism, Hotel Management, Hospitality Management, or related degrees.
  • Opportunity to sign an internship agreement with a university or educational institution.
  • Advanced level of English (mandatory). Other languages will be valued.
  • Clear customer orientation and a passion for hospitality.
  • Excellent communication skills and the ability to relate to different guest profiles.
  • Proactive, problem-solving attitude and organizational skills.
  • Ability to work in a team and in dynamic environments.
  • Basic knowledge of office software tools.

Pay & benefits

What you'll get

Discover some of the benefits we offer you:

Learning Paths: You will have a clear plan from day one, with welcome sessions, follow-up, and feedback to help you acquire new skills and prepare for your professional future.

IDEAL Talent: We identify and develop the best-performing interns to offer them the best career paths within the company. In addition, you will be able to access new opportunities within Meliá, such as our Graduate programs, designed to train the company's future leaders.

Global and diverse environment: Enjoy a multicultural atmosphere where every day is an opportunity to learn, share, and take on new challenges.

  • Be part of a leading company in the international hotel sector.
  • Practical training and continuous learning in the Front Office area.
  • Guidance and mentoring from experienced professionals.
  • Active participation in the daily operations of a benchmark urban hotel in Madrid.
  • Multicultural and dynamic environment.
  • Opportunities for development and growth within Meliá Hotels International.
  • Access to exclusive benefits and discounts for company employees.

The role

Would you like to start your career in the hotel world in an international environment? At Meliá Hotels International, we are looking for students to carry out internships in the Reception area at our Hotel Meliá Barajas, located near the Madrid airport.

What you'll do

  • Perform check-in and check-out processes following company standards.
  • Attend to and assist guests during their stay, offering close and professional service.
  • Manage requests, inquiries, and incidents, ensuring a quick resolution.
  • Support room assignment and availability control.
  • Manage telephone calls, emails, and customer requests.
  • Collaborate with the various hotel departments to guarantee a smooth and satisfactory experience.
  • Know and use the tools and procedures specific to the Reception department.
  • Participate in the promotion of services and experiences available at the hotel.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more
Website
melia.com

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

About the company & team

Join our talent community and develop your career with opportunities designed for people eager to grow, just like you.

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

If you want to be "Very Inspiring People",

All open roles at Meliá Hotels
WhatsApp

Dishwasher - Meliá Granada

Melia Hotels International6d ago
Granada

Sales Advisor- Club by Meliá- Meliá Sitges

Melia Hotels International6d ago
SitgesNo Spanish needed

Dining Room Manager - Sumendi Restaurant

Melia Hotels International1w ago
BizkaiaNo Spanish needed

Kitchen Manager - Sumendi Restaurant

Melia Hotels International1w ago
Bizkaia

Sales Advisor - Club by Meliá

Melia Hotels International1w ago
MarbellaNo Spanish needed

Sales Advisor - Club by Meliá Casa de las Artes

Melia Hotels International1w ago
MadridNo Spanish needed

Entertainer

Melia Hotels International1w ago
Arona

Restaurant supervisor - Meliá Sevilla

Melia Hotels International2w ago
SevillaNo Spanish needed
See all 30 jobs