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CRM Manager

On-site in Barcelona·Added 3 months ago (last checked 15 Oct)

Agency
Michael Page España

1696 open roles

Overview

Salary
€27,000 - €33,000 a year

About €1,760 - €2,090 a month after tax.

Work mode
On-site, Barcelona
Contract
Permanent contract
Spanish
Fluent

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Permanent contract in a consolidated Retail company.
  • Competitive salary between €27,000 and €33,000 gross per year.
  • Opportunity for professional development in the Digital department.
  • Collaborative and innovation-oriented work environment.
  • Central location in Barcelona with easy access.

The role

The CRM Manager position in the Retail fashion sector offers a key opportunity to manage and optimize digital strategies focused on customer relations. This role is based in Barcelona, within the Digital department.

  • CRM specialist
  • Retail / luxury sector projects

What you'll do

  • Define and execute the CRM strategy to improve customer loyalty and retention.
  • Analyze customer data to identify patterns and opportunities for improvement in the user experience.
  • Manage digital campaigns aimed at customer personalization and segmentation.
  • Coordinate with marketing and sales teams to ensure alignment of objectives.
  • Supervise the performance of CRM tools and propose improvements.
  • Implement marketing automation strategies to optimize processes.
  • Prepare periodic reports on the impact of CRM actions on business results.
  • Ensure compliance with data privacy regulations.

Who are we looking for (M/F/D)?

The selected candidate must meet the following requirements:

  • Degree in Marketing, Business Administration or similar.
  • Advanced knowledge of CRM tools and digital strategies (SPLIO experience valued).
  • Ability to analyze data and make decisions based on insights.
  • Previous experience in the Retail sector or in managing digital customers.
  • Capacity to manage projects and coordinate multidisciplinary teams.
  • Proficiency in marketing automation and analysis tools.
  • Focus on results and continuous process improvement.

Hiring process

2 steps2 interviews
  1. CV registration

  2. Consultant contact

    With a specialist Michael Page consultant

    If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.

  3. Company interview

    With a client company

    If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.

  4. Final stage and negotiation · With a client company

  • The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
  • Support continues after the contract is signed.
  • Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry
Staffing

In their own words

About the company & team

Our client is a mid-sized Retail fashion company, recognized for its focus on innovation and offering quality experiences to its consumers.

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