Customer service with Spanish and C1 English

The duties to be performed are:

• Managing and tracking orders to ensure service delivery.
• Daily contact with clients and logistics operators to ensure deliveries
• Inventory control.
• Coordination with internal teams
• Resolving incidents, complaints, and managing refunds.
• Monitoring established processes.
• Preparing documentation

• Permanent contract with the end client
• Flexible start times
• Two days of remote work are offered

A distribution company is looking to hire a customer service profile for the domestic market

A distribution company is looking to hire a customer service profile for the domestic market

• Do you live in Barcelona city? Do you have customer service experience?
• Have you worked with Excel and Dynamics 365?

We are looking for a profile that:

• Has previous experience in customer service and has worked in B2B
• Has experience working with Excel and Dynamics 365
• Has experience in logistics
• We require a profile that is precise and detail-oriented
• Speaks Spanish at C2 level and English at C1 level
• PLUS: speaking another language such as Portuguese or French
• PLUS: having worked in the hospitality or fast-moving consumer goods sector

Las funciones a realizar son:

• Gestión y seguimiento de pedidos para garantizar el servicio.
• Contacto diario con clientes y operadores logísticos para asegurar entregas
• Control de stock.
• Coordinación con equipos internos
• Resolución de incidencias, reclamaciones y gestión de abonos.
• Seguimiento de los procesos ya instaurados.
• Preparación de documentación

• Contrato indefinido con cliente final
• Horario flexible de entrada
• Se ofrece dos días de teletrabajo

Empresa dedicada a la distribución busca incorporar un perfil de Customer Service para el mercado nacional

Empresa dedicada a la distribución busca incorporar un perfil de Customer Service para el mercado nacional

• vives en Barcelona ciudad? Tienes experiencia en customer service?
• Has trabajado con excel y con dynamics 365?

Se buca un perfil que:

• Tenga experiencia previa en Customer Service y que haya trabajado en B2B
• Tenga experiencia trabjando con excel y con Dynamics 365
• Tenga experiencia en logistica
• Se requiere de un perfil que sea preciso y atento al detalle
• Hable español en nivel C2 e inglés en nivel C1
• PLUS: hablar otro idioma como portugués o francés
• PLUS: haber trabajado en sector horeca o gran consumo