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Back Office Administrator (French)

On-site in Vallirana·Added 5 days ago

Mur&Partners

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Overview

Requirements

Have the right to work in Spain
Mur&Partners doesn't mention sponsorship in the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in Vallirana
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
Vocational training (FP Grado Medio)
“Formación Profesional en Administración y Finanzas, Comercio y Marketing, Comercio Internacional o similar.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

- Vocational Training in Administration and Finance, Commerce and Marketing, International Trade, or similar.
- Minimum 2 years of experience in commercial back office, commercial administration, customer service, or sales support positions.
- Native or very high level of French. Knowledge of English or other languages will be positively valued.
- Proficiency in Microsoft Office and experience working with SAP and CRM.

The role

From Mur&Partners, we offer a position as a Back Office Administrator (French) for a leading company in the tapware sector.

The mission of the position will be to provide administrative and commercial support to the French market client portfolio, guaranteeing agile and high-quality service, the correct management of commercial processes, and coordination with the sales team to contribute to customer development and loyalty.

What you'll do

- Manage telephone and email customer service for distributors, clients, commercial agents, and potential clients in the French market, resolving inquiries regarding products, availability, prices, and commercial conditions.
- Manage orders, offers, returns, claims, replenishments, and incidents, tracking them through SAP until their correct resolution.
- Coordinate the follow-up of orders, shipments, and merchandise availability, collaborating with different departments to guarantee efficient customer service.
- Provide support to the external sales team, preparing offers, commercial documentation, client information, and any other material necessary for the development of their activity.
- Keep client information updated in the ERP and CRM, tracking commercial activity and preparing basic reports for the assigned portfolio.
- Collaborate in the administrative management of collections and incidents, coordinating with the finance department when necessary.
- Detect opportunities for improvement and collaborate in loyalty and commercial development actions, promoting the company's products and services and contributing to the growth of the client portfolio.

LOCATION

Vallirana

About Mur&Partners

Mur&Partners is a human resources consultancy specializing in the selection of executives, middle managers, and qualified professionals. The company offers services including selection, market mapping, assessment, outplacement, and talent connection, with expertise across finance, sales, engineering, IT, digital, marketing, HR, legal, logistics, and sustainability sectors.

Based in Spain, Mur&Partners operates nationally and internationally, with current job openings across Catalonia, Valencia, the Basque Country, and other regions. The company positions itself as a partner for both clients and candidates, providing dedicated career support and recruitment services for professionals in engineering, technology, digital, and business development fields.