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Dutch-speaking Customer Service Agent - Alicante, Spain

Hybrid in Alicante·Full-time·Added 3 months ago (last checked 20 Oct)

Overview

Work mode
Hybrid, Alicante
Contract
Permanent contract, full-time hours
Relocation
A relocation package
English
Required
Other languages
Dutch

Visa options

  • The ad rules out sponsorship

    Per the ad: “EU passport or the legal right to live and work in Spain”

Find jobs with visa support

Skills

Requirements

What we're looking for

  • Native-level Dutch (C2)
  • Good English communication skills (minimum B1)
  • Excellent communication and customer service skills
  • Commercial mindset and confidence speaking with customers
  • Comfortable using computers and learning new systems
  • Positive attitude and solution-oriented approach
  • EU passport or the legal right to live and work in Spain

Pay & benefits

What you'll get

  • Competitive fixed monthly salary
  • Performance-based bonus opportunities
  • Permanent contract
  • Flexible full-time contract options
  • Paid training before you start
  • Hybrid working possibilities after the onboarding period, based on performance
  • Career development opportunities within an international company
  • Relocation support for eligible candidates
  • HR assistance with practical administration when moving to Spain
  • An international workplace with colleagues from across Europe

The role

Imagine finishing work and spending your evenings by the beach, enjoying tapas with friends, or exploring one of Spain's most vibrant coastal cities. If you're looking for an opportunity to gain valuable international work experience while enjoying an incredible lifestyle, this could be exactly what you've been searching for.

At Next Job Abroad, we're recruiting on behalf of one of our international clients for Dutch-speaking Customer Support Advisors to join their growing team in Alicante.

Whether you're looking for your first experience abroad or your next international career move, this role offers the perfect combination of professional development and Mediterranean living.

As a Dutch-speaking Customer Support Advisor, you'll help customers with questions related to mobile services, internet and home products.

You'll provide friendly, solution-focused support while ensuring every customer receives an excellent experience. You'll also identify opportunities to recommend products or services that genuinely suit the customer's needs.

What you'll do

  • Providing customer support via phone
  • Assisting customers with mobile, internet and TV-related enquiries
  • Troubleshooting and resolving customer issues
  • Delivering a high level of customer satisfaction
  • Identifying relevant cross-selling and upselling opportunities
  • Working closely with colleagues in an international environment

Why Alicante?

Alicante has become one of Spain's most popular destinations for international professionals, and it's easy to understand why.

- Over 300 days of sunshine each year

- Beautiful beaches just minutes from the city centre

- Affordable Mediterranean lifestyle

- International airport with excellent connections across Europe

- A welcoming international community where it's easy to meet new people

From weekend trips along the Costa Blanca to outdoor cafés, beach walks and year-round sunshine, Alicante offers an excellent work-life balance that's difficult to find elsewhere.

About Next Job Abroad

Next Job Abroad is a recruitment and relocation agency that specializes in placing Nordic and Dutch-speaking professionals into customer service, travel assistance, and tech support roles across Southern Europe, particularly Spain. The company acts as an intermediary between international talent and employers in sectors like iGaming, healthcare, and customer experience, handling everything from job placement to flight and relocation logistics.

The company's entire Spain operation is built around international hires: nearly all of its open roles in Spain are for Dutch, Danish, Norwegian, Swedish, Finnish, and German speakers, with positions spread across Málaga, Alicante, Torrevieja, and Fuengirola on the Costa del Sol. For an international professional, Next Job Abroad offers a clear path into Spain's sunbelt, with paid relocation, remote-friendly roles, and a work culture that is explicitly designed around helping foreigners make the move — making it a highly relevant employer for anyone looking to combine a tech or service job with a life in Spain.

Employees
20
Headquarters
Málaga, Spain
In Spain
Málaga, Alicante, Torrevieja and 1 more

Good to know if you are moving

  • Relocation packages are standard: most Spain-based roles include paid flights and help with the move, so you don't have to fund the relocation yourself.
  • The company hires exclusively for international talent — nearly every open role in Spain is for a Dutch, Danish, Norwegian, Swedish, Finnish, or German speaker.
  • Roles are concentrated on the Costa del Sol (Málaga, Alicante, Torrevieja, Fuengirola), so you can live by the beach while working in tech, customer service, or healthcare.
  • Several positions are fully remote from anywhere in the EU, which suits digital nomads who want to keep moving.
  • The employer handles the Spanish visa and work-permit paperwork as part of the relocation, removing a big administrative hurdle for non-EU candidates.

In their own words

About the company & team

Moving abroad is about much more than finding a new job.

It's about experiencing a new culture, building an international network, developing professionally and creating memories that stay with you long after your contract ends.

Our team has helped thousands of candidates start new careers across Europe, and we'll support you throughout the recruitment process, from your application to your relocation.

If you're ready to start your next adventure in sunny Alicante, we'd love to hear from you.

Apply today and let your international journey begin.

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