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Customer Service Agent

On-site in Barcelona·Full-time·Added 19 days ago (last checked 3 Nov)

Agency

Recruit4Work

24 open roles

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Our summary

Work mode: On-site, Barcelona
Contract: Full-time
English: Required
Other languages: Dutch, Flemish

Visa options

The ad rules out sponsorship
Per the ad: “Let op: Je woont al in het prachtige Barcelona of bent klaar om op korte termijn te verhuizen!”

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Skills

Customer Service

This job advert was originally written in Dutch.

Requirements

What we're looking for

Please note: You already live in beautiful Barcelona or are ready to relocate in the short term!

Are you the Inbound Contact Center Agent we are looking for? Bring your enthusiasm if you recognize yourself in the following:

You are service- and result-oriented with a passion for people!
You are proficient with computers and pick up new systems quickly.
You can solve problems independently and have a healthy dose of analytical ability.
You have great empathy and are a star in communication.
You have a good command of the Dutch or Flemish and English language.
You are hospitable, customer-friendly, and flexible—always with a smile!
You are looking for a challenging position for the long term.

Pay & benefits

What you'll get

A fully paid training for a flying start!
Free Spanish lessons (once a week) to make you feel completely at home!
A unique, atmospheric, and people-oriented work environment where fun is central!
A market-competitive base salary with great bonus opportunities!
Great extras: meal vouchers, travel cards, and private health insurance!
Free fresh fruit and coffee to stay energetic!
Plenty of growth opportunities for your future!

The role

Are you thinking about living and working abroad? Then take a look at Barcelona!

Barcelona is a vibrant city where there is always something amazing to experience! If you move here, you can discover countless museums, admire the impressive Cathedral of Barcelona, and dream away at the Sagrada Família. Immerse yourself in the culture and perhaps learn a few words of Spanish or Catalan in the meantime!

All this is possible while you work for one of the biggest players in the communications world. Are you socially oriented and do you love helping others? Then this job is truly for you! We offer you a place in an ambitious, energetic, and people-oriented company where you truly help customers further.

Do you want to take the next step and embark on this exciting new adventure? Then check out the vacancy quickly! 👇

For one of the very largest energy suppliers in Belgium, we are looking for an enthusiastic Customer Service Agent who speaks Dutch or Flemish and English! ⚡

What you'll do

In this role, you are the lifesaver for both private and business customers via telephone and email. You help them with questions regarding contract changes, updating customer details, and invoices. Do you not have experience in customer service yet? No problem! It is a plus, but your motivation is what matters most.