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Application Support Consultant - Internship

Hybrid in Madrid·Added 26 days ago

Nextlane

10 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Nextlane doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
University degree
“Currently studying (or recently completed studies) in Web Development, Software Engineering, or a related technical field, with an active internship/training agreement.” — per the ad.

Pay & benefits

What you'll get

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:

Working hours: 9:00 AM-6:00 PM, with a one-hour lunch break.
🏡 Remote Work: Up to 3 days a week!
Work-life balance: We have flexible entrance and departure time.
Referral Bonus: €1500 for every talent you refer (after 6 months).
📚 Continuous Learning: Access to our internal platform for continuous development.
Teambuilding: Our afterworks and activities are memorable!

Requirements

What we're looking for

This internship is designed for someone at the start of their career, so prior experience is not required - curiosity, reliability and a willingness to learn matter most.

Studies: Currently studying (or recently completed studies) in Web Development, Software Engineering, or a related technical field, with an active internship/training agreement. The role is focused on web development and technical integrations, including working with APIs and integrations, maintaining scripts and cron jobs, troubleshooting technical issues, and supporting the development and reliability of web-based systems.

Languages: Fluency in Spanish; Nice to have: good written and spoken skills in English.

Communication: Clear communication skills and comfort working as part of a team.

Technical interest: A genuine interest in software applications and troubleshooting. Requiered:

• Web basics: HTML, CSS, JavaScript.

• Databases: basic SQL / MySQL.

• Concepts such as APIs (Postman/SoapUI) and data formats (JSON/XML).

Programming: basic PHP.
Web basics: HTML, CSS, JavaScript.
Databases: basic SQL / MySQL.
APIs & integrations: basic understanding of APIs (e.g., Postman/SoapUI) and data formats (JSON/XML).

Interpersonal skills: Service-minded, organized, and able to collaborate in a diverse and dynamic environment.

The role

This internship is a great first step into the world of application support and software quality. As an Application Support Intern within our Customer Excellence team, you'll learn how we make sure our products keep working smoothly for our clients across different brands.

Working closely with your trainer and the wider support team, you'll review the quality checklists for each brand, help spot and document issues, and follow them through to resolution. When a case needs a deeper look, you'll open a Jira ticket and request re-launches where appropriate, gradually building a solid understanding of how incidents are analyzed and resolved.

Beyond the day-to-day reviews, you'll play a real part in continuous improvement - reporting recurring failures, suggesting improvements or corrective actions, and sharing what you learn with the rest of the team. It's a hands-on opportunity to develop both your technical and collaboration skills in a supportive, international environment.

What you'll do

As part of the team, and with the support of your trainer, you will:

• Review the quality checklist for each brand.

• Open Jira tickets for cases that require more in-depth analysis.

• Request re-launches as appropriate.

• Report the results of each review.

• Report recurring failures to the team structure and, where possible, propose improvements and/or corrective actions.

• Share relevant information with the rest of the team, in collaboration with the trainer and the support structure.

Hiring process

15-minute introductory call with our Talent Acquisition Specialist.
Interview 30 minutes call with our Talent Acquisition Specialis.
Interview with Hiring Manager and Line Manager 2.

About Nextlane

Nextlane is a global software company specializing in solutions for the automotive finance and leasing industry. The company provides a comprehensive suite of products covering the entire lifecycle of vehicle financing, from origination and contract management to remarketing and customer engagement. With a strong focus on digital transformation, Nextlane serves financial institutions, banks, and automotive manufacturers across multiple markets, helping them streamline operations and enhance customer experiences.

Nextlane has a significant presence in Spain, with its headquarters in Madrid, where many of its product, engineering, and corporate functions are based. The company's work culture emphasizes innovation, collaboration, and a global mindset, making it an attractive destination for international professionals. With a diverse team and a focus on modern technologies like .NET, Flutter, and cloud platforms, Nextlane offers opportunities for career growth in a dynamic and evolving industry.

Founded: 2021
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: nextlane.com

Good to know if you are moving

Nextlane's global headquarters is in Madrid, Spain, making it a central hub for international talent.
The company operates in multiple countries, offering opportunities for cross-border collaboration and career mobility.
Nextlane is focused on modern technologies like .NET, Flutter, and cloud platforms, providing a strong environment for tech professionals.
The company's automotive focus offers a unique niche for professionals interested in the intersection of technology and the automotive industry.
With a global presence, English is often used as a working language, easing the transition for international hires.

In their own words

About the company & team

At Nextlane, we don't just develop software solutions - we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So... What does it mean to be a #Nextlaner?

Be part of a growth-oriented culture.
Collaborate with colleagues from all over the world.
Believe in the Power of ideas and the diversity of thought.
Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

Additional information

At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.
Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.

Join Nextlane and become part of the technological revolution in the automotive industry.

Discover why we are a great place to develop your talent!

All open roles at Nextlane