Nortempo is a prominent Spanish human resources and staffing company founded in 1991, specializing in recruitment, temporary employment, and HR consultancy. The company operates across a wide array of industries, including logistics, manufacturing, administration, and healthcare, serving as a major link between businesses and job seekers throughout the Iberian Peninsula.

With a network of over 50 offices across Spain, Nortempo is a significant employer for both local and international talent looking to enter the Spanish labor market. While many of their placements are for Spanish-speaking roles, their extensive reach and variety of positions make them a key resource for professionals seeking to establish a career in different regions of Spain.

Founded in 1991 in A Coruña, Nortempo began as a regional staffing agency before expanding nationwide. Over three decades, it has evolved into a comprehensive HR services group with a presence across Spain and Portugal.

For international professionals

Operates an extensive network of over 50 offices across Spain, offering job opportunities in both major cities and smaller industrial hubs.
Provides a wide range of contract types, including temporary-to-permanent roles which are common entry points for international workers.
Covers diverse sectors such as logistics, healthcare, and administration, catering to various skill sets and experience levels.
Headquartered in A Coruña, the company has a strong presence in Galicia but maintains major operations in Madrid, Barcelona, and Valencia.

Receptionist

Nortempo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

• Previous experience in reception, customer service, or similar positions.
• Vocational training (FP), diploma, or degree related to tourism will be valued.
• Knowledge of English for attending to international customers will be valued.
• Organizational capacity, communication skills, and customer orientation.
• Availability to work in rotating shifts according to the hotel's planning.

Benefits

• Rotating schedule: 07:00 – 15:00 or 15:00 – 23:00.
• Monday to Sunday workday with 1 1/2 rotating rest days with the rest of the team.
• Hours exceeding the weekly workday will be compensated by adjusting the planning.
• Stable incorporation in a dynamic environment.
• Competitive salary

Job Description

At Grupo Nortempo, we are selecting for one of our clients, a hotel located in Lugo, a:

Hotel Receptionist

The selected person will join the hotel's reception area to ensure professional attention to guests, managing reservations, check-ins and check-outs, as well as coordination with the establishment's various departments, ensuring efficient service and a satisfactory stay for customers.

Main functions:

Attend to customers both in person and by telephone.
Manage reservations in the hotel's computer program.
Coordinate room status with the housekeeping team.
Perform check-in and check-out processes.
Keep information updated regarding availability and services.
Resolve incidents and channel requests to the corresponding departments.
Provide information about the hotel and tourist services in the area.

We are looking for a responsible person with a friendly manner and the ability to manage several tasks simultaneously. Organization, proactivity, attention to detail, and the ability to offer a close and professional service will be especially valued. Commitment, fluid communication, and a willingness to collaborate with other departments will be particularly important aspects.

View original advert (Spanish)

En Grupo Nortempo estamos seleccionando para uno de nuestros clientes, un hotel ubicado en Lugo, un/a:

Recepcionista de Hotel

La persona seleccionada se incorporará al área de recepción del hotel para garantizar una atención profesional a los huéspedes, gestionando reservas, entradas y salidas, así como la coordinación con los distintos departamentos del establecimiento, asegurando un servicio eficiente y una estancia satisfactoria para los clientes.

Funciones principales:

Atender al cliente tanto de manera presencial como telefónica.
Gestionar las reservas en el programa informático del hotel.
Coordinar el estado de las habitaciones con el equipo de camareras de piso.
Realizar los procesos de check-in y check-out.
Mantener la información actualizada sobre disponibilidad y servicios.
Resolver incidencias y canalizar solicitudes hacia los departamentos correspondientes.
Facilitar información sobre el hotel y servicios turísticos de la zona.