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Hotel Receptionist

On-site in San Roque·Full-time·Added 15 days ago

Randstad España

5885 open roles

Overview

Job details

  • €12.44 an hour

    Gross, as stated in the ad.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in San Roque

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Minimum of 1 to 2 years of experience in reception at 4- or 5-star hotels.

Excellent presence, diction, and interpersonal skills.

High level of English (oral and written); other languages will be positively valued.

Knowledge and handling of hotel management systems (SIHOT, Opera, Protel, or others).

Ability to work in a team and under pressure, always maintaining a positive attitude.

Attention to detail, problem-solving, and a constant focus on guest satisfaction.

Pay & benefits

What you'll get

Joining an elegant, dynamic, and multicultural work environment.

Continuous training and professional development opportunities within the hotel group.

Competitive remuneration in line with experience and candidate profile.

Work environment based on respect, excellence, and teamwork.

The role

Are you passionate about customer service and excellence?

You will be the hotel's first impression, offering each guest a warm, professional, and memorable welcome, ensuring that their stay is exceptional from the moment they arrive until they leave.

What you'll do

Receive and welcome guests with courtesy, warmth, and professionalism.

Manage check-in and check-out processes in accordance with established quality standards.

Handle phone calls, emails, and requests with a proactive, service-oriented attitude.

Coordinate with concierge, housekeeping, maintenance, and other departments to ensure guest satisfaction.

Use the hotel management system (PMS) to record guest data, payments, and preferences.

Resolve issues proactively, ensuring the best possible experience.

Comply with the image and behavior protocols established by the brand.

Ensure the confidentiality and security of guest information.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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