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Gaming Lounge Operator

On-site in Marbella·Added 8 days ago

NOVOMATIC Spain

22 open roles

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Overview

Job details

Permanent contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Marbella
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Permanent contract and competitive salary.
Initial and ongoing training.
Professional environment with a focus on safety.
Opportunities for internal growth.

Requirements

What we're looking for

Experience in customer service (valuable in gaming, hospitality or retail).
Communication skills and ability to manage conflicts.
Basic handling of cash register and computer tools.
Availability for rotating shifts (including weekends).

Nice to have

Training in customer service.
Observation skills and ability to detect risky behaviours.
Teamwork and proactivity.

The role

We are looking for a responsible, customer-oriented person to manage customer service and the proper operation of our games room, ensuring compliance with regulations and an excellent experience for our customers.

What you'll do

Customer service on the floor, resolving queries with professional and friendly treatment.
Access control and verification of legal requirements (age, identification, capacity).
Basic supervision of machines and reporting of incidents.
Cash management: payments, change and cash control.
Monitoring compliance with rules and acting on incidents.
Support with opening, closing and maintaining the order of the premises.

About NOVOMATIC Spain

NOVOMATIC Spain is a gaming and entertainment company operating in Spain, with a workforce of over 1,435 professionals. The company is organized into three main divisions: Technology (design, manufacturing, and commercialization of gaming machines and solutions), Operations (managing a network of more than 235 gaming halls across Spain), and Corporate Services (support in areas such as HR, finance, legal, and IT). Founded in 1980, the company is committed to innovation, talent development, and responsible gaming.

NOVOMATIC Spain has its central operations in Madrid and maintains delegations in Terrassa (Barcelona), Valencia, Málaga, Tenerife, and Valladolid. The company offers a stable and growing work environment with opportunities for professional development. Current job openings include roles such as gaming hall operators, technical staff for gaming machines, product development, and expansion management, making it relevant for international professionals interested in the gaming sector in Spain.

Industry: Gaming and Entertainment
Founded: 1980
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Terrassa, Valencia and 3 more
Website: novomatic-spain.com

Good to know if you are moving

NOVOMATIC Spain has its central operations in Madrid and additional offices in Terrassa (Barcelona), Valencia, Málaga, Tenerife, and Valladolid.
The company operates more than 235 gaming halls across Spain, offering roles in various locations nationwide.
Current vacancies include positions such as gaming hall operators, technical staff, product development, and expansion management, with departments spanning operations, production, IT, and marketing.
The company emphasizes responsible gaming and corporate responsibility as part of its culture.
With over 1,435 employees, NOVOMATIC Spain is a stable and growing organization in the Spanish gaming sector.

All open roles at NOVOMATIC Spain