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Telephone Advisor

On-site in Madrid·Part-time·Added 6 days ago

Prosegur

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Overview

Job details

€1,099 a month
Gross, as stated in the ad.
Permanent contract
Part-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Compulsory secondary education (ESO)
“ESO finalizada (homologada en España si se obtuvo en el extranjero).” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

WHAT DO WE OFFER YOU? 🚀

Permanent Contract: real stability
Fixed Salary: €1,098.69 gross/month.
Top Incentives: Excellent monthly commissions. You can earn over €1,000 extra based on your results!
Schedule: We have availability for two shifts:

30 hours per week from 13:00 to 19:00h
35 hours per week 09:00 to 13:00 and 15:00 to 18:00

In both shifts, work is Monday to Friday + 1 Saturday per month (09:00 to 14:00h).

Training with us: From October 5th to 14th from 14:00 to 19:00h (there is NO training on weekends or October 12th). It is in-person, selective, and paid upon completion of your first 30 days. Extremely high hiring rate!

Requirements

What we're looking for

Completed compulsory secondary education (high school diploma or equivalent, homologated in Spain if obtained abroad).
Good verbal fluency, empathy, and goal orientation.

The role

At AVOS TECH, PROSEGUR's BPO line, we are a company recognized as a Best Place to Work for our commitment to well-being, professional development, and a good work environment.

We are looking for Phone Advisors for our Madrid office (Hospital 12 de Octubre area).

YOUR MISSION: MANAGEMENT OF TRANSFERRED CALLS 📞

Forget about cold calling. Your day-to-day will involve assisting clients who have already requested information and whose calls are transferred to you. Your goal will be to advise them, resolve their questions, and close their insurance policy. Fast-paced management with real interest!

Hiring process

Are you looking for a stable job where your results are rewarded? Sign up now and we'll call you right away!

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry: Security Services
Founded: 1976
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 26 more
Website: prosegur.com

Good to know if you are moving

Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
The company operates in 36 countries, offering potential for international mobility and a global career.
Prosegur provides training through its corporate university, supporting professional development for employees.
Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

All open roles at Prosegur