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Customer Service Telephone Agent

On-site in Madrid·Part-time·Added 3 days ago (last checked 26 Oct)

Agency

Randstad España

6065 open roles

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Our summary

Salary: €10.23 an hour
Hours: Fixed shift · Includes weekends
Work mode: On-site, Madrid
Contract: Fixed-term, part-time hours
Education: Upper secondary (Bachillerato)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Temporary contract: start date in September, duration of 3 months, with the possibility of extension and subsequent permanent employment.
Salary of 10.23 euros gross per hour

The role

Do you want to work for the Madrid City Council? Do you like helping and resolving citizens' doubts and problems? Are you available to start in September? This offer is for you!

What you'll do

Resolve doubts about Madrid City Council tax payments.
Follow up on requests and support the user until the issue is closed.
Data entry

How you'll work

Morning shift of 25 hours with availability between 8 a.m. and 3 p.m., Monday to Sunday. On-site.

Requirements

Minimum 1 year of recent experience as a customer service telephone operator.
High school diploma required
Tech-savvy.
Customer orientation
Availability to complete online training in August and start in September

Benefits and conditions

In-person training of 8 days, Monday to Friday, choose from 8:00 AM to 3:00 PM. Training is selective.
Area: Suanzes metro station

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.