SpainJobs.io

Customer Service Telephone Agent with Basque

Hybrid in Madrid·Part-time·Added 12 days ago

Randstad España

5598 open roles

Apply

What they offer

  • €10.97 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Basque

    The ad asks for Basque, or counts it in your favour.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Do you have experience in telephone customer service? Do you speak Basque? Are you looking for stability in a cutting-edge project in the automotive sector? We combine the flexibility of hybrid work with after-sales appointment management to offer you a collaborative and stable environment.

What you'll do

  • Proactive outbound calling to brand customers to remind them of periodic service checks or specific campaigns. These are not sales calls.
  • Direct appointment scheduling.
  • Customer loyalty by offering an exclusive and personalized service.

Requirements

What we're looking for

  • Good communication skills in Basque, both oral and written.
  • Demonstrable experience in receiving/making calls, customer service profile, appointment management, insurance, or cross-selling.
  • Experience in handling multiple applications simultaneously.
  • Experience with Microsoft Office suite

Nice to have

  • Valuable experience in Salesforce.

Pay & benefits

What you'll get

  • Hybrid work modality: Teleworking with office attendance 1 day a week.
  • Training: Paid from day one. In-person at the offices for 1 week, 5 hours per day.
  • Available Schedules:

Part-time employment of 25h, from 9:00 to 14:00

Full-time, from 10:00 to 19:00 (1 hour for lunch)

Full-time, from 12:00 to 20:00

-Salary: 10.97 gross euros/hour and teleworking bonus

How they hire

2 steps1 interview

  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
Website
randstad.es
All open roles at Randstad España

More jobs like this

or browse Madrid·Customer Service & BPO·Entry-level·Hybrid·Multilingual Customer Service & BPO·Community of Madrid·Staffing

WhatsApp

More jobs from Randstad España

Related Jobs