€17K - €175K
Customer service
Peligros, Spain·Customer Service & BPO·Full-time·Added 1 month ago
4647 open roles
What they offer
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Peligros
No relocation package mentioned.
About the job
You'll most likely need Spanish to apply.This job was automatically translated to English, .
We are looking for a Customer Service / Ticket Resolution Specialist with experience in managing and prioritizing requests.
Your main mission will be to turn questions and issues into quick, satisfactory solutions.
What you'll do
- Handling and resolving requests: Manage, prioritize, and resolve support tickets quickly.
- Post-sales follow-up: Respond to and resolve inquiries about order status.
- Managing logistics issues.
Languages
- Spanish: Flawless spelling and writing.
- Additional languages (Highly valued)
Requirements
Previous experience: Customer service and ticket-based issue resolution.
Ticketing tools: Demonstrable experience with support platforms.
Benefits and conditions
- Job stability: Join a leading Spanish company.
Buscamos a un/a Especialista en Atención al Cliente / Resolución de Tickets con experiencia en la gestión y priorización de solicitudes.
Tu misión principal será transformar dudas e incidencias en soluciones rápidas y satisfactorias.
What you'll do
- Atención y resolución de solicitudes: Gestionar, priorizar y resolver tickets de soporte con rapidez..
- Seguimiento postventa: Dar respuesta y solución a consultas sobre el estado de pedidos.
- Gestión de incidencias logísticas.
Languages
Idiomas
- Español: Impecable ortografía y redacción.
- Idiomas adicionales (Muy valorables)
Requirements
Experiencia previa: atención al cliente y resolución de incidencias por tickets.
Manejo de herramientas de ticketing: Experiencia demostrable en plataformas de soporte.
Benefits and conditions
- Estabilidad laboral: Incorporación a una empresa española líder.
More jobs like this
or browse Entry-level·Multilingual Customer Service & BPO·Staffing