Hygiene Services Technician
The role involves installing, cleaning, and maintaining hygiene devices at client facilities. You will also perform plumbing tasks and repairs. The position is based in Madrid with a morning schedule.
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This job advert was originally written in Spanish.
Legionella prevention and control course.
Minimum 3 years of experience in legionella cleaning and disinfection treatments. Knowledge of legionella control methodologies and the biocidal products used in them.
Experience in coordination and scheduling of legionella services.
Knowledge of the branch's clients and services.
Proficiency in Igeo.
The Coordinator is a key piece in the daily management and support of Lokimica's Service Technicians. Their main mission is to ensure the efficient, organized, and punctual execution of all contracted services, guaranteeing the team's productivity and compliance with the operational KPIs of the assigned branch.
Main Functions and Responsibilities
1. Operational and Logistics Coordination
Service Planning: Responsible for coordinating and adjusting the work and workloads of technicians on a daily basis, seeking to optimize travel time and efficiency in service delivery.
Incident Management: Act as the first point of contact and resolution for urgent operational incidents, service rescheduling, and logistical problems in the field.
Resource Control: Supervise the inventory of materials, consumables, and equipment in the branch.
2. Service Execution
3. Direct Team Support and Communication
Daily Field Support: Serve as direct technical/operational support to service technicians to resolve doubts and facilitate the execution of their tasks.
Alignment and Communication: Clearly and timely transmit the guidelines from the Operations Management and the weekly/monthly objectives to the team.
Quality Promotion: Closely monitor the quality of service execution in the field, ensuring that technicians adhere to quality standards and Lokimica's internal procedures.
4. Productivity and KPI Control
Indicator Monitoring: Perform daily control and monitoring of the individual and collective performance of the technical team, focusing on key KPIs such as productivity and response time.
Analysis and Correction: Analyze deviations in service KPIs and implement immediate corrective actions to reorient activity and ensure the achievement of objectives.
Rentokil Initial is a global leader in pest control and hygiene services, operating in over 90 countries. The company provides a wide range of services including pest management, hygiene, and workspace wellness solutions to businesses and residential customers. With a workforce of over 60,000 employees worldwide, Rentokil Initial is recognized as a category-defining player in the facilities services industry.
In Spain, Rentokil Initial has a strong presence with offices and service operations across the country, including major cities like Madrid and Barcelona. The company is known for its commitment to training and development, offering paid training programs for pest control technicians. For international professionals, Rentokil Initial provides opportunities in technical and managerial roles, with a focus on service delivery and customer satisfaction. The work culture emphasizes safety, sustainability, and continuous improvement, making it an attractive employer for those seeking a stable career in a global company.
Lokimica is a company belonging to the Rentokil group. A world leader in Pest Control and Environmental Hygiene services, with a presence in 90 countries and an annual turnover of 6 billion euros.
In Spain, we are the leading company in the sector, with 19 branches and more than a thousand professionals. We offer innovative solutions in Pest Control, Legionella, air quality, hygiene, and interior plant decoration, among other services. We truly honor our motto "protecting people, enhancing lives," which guides our activity.
At Lokimica, we believe in the power of diversity. We are committed to creating a space where everyone feels valued and respected. Join us by being who you are, because here everyone has a place.
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