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Contract to Cash Specialist- English

Hybrid in Sant Cugat del Vallès·Added 3 days ago (last checked 15 Oct)

Ricoh

16 open roles

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Overview

Work mode: Hybrid, Sant Cugat del Vallès
English: Required

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Skills

The role

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

Management of client administrative requests
Handling of refunds and manual invoicing, in accordance with the authorization policy defined by the OpCo (company)
Contract modifications (corrections, changes in conditions, etc.)
Interaction with other departments to resolve issues and update contract conditions, customer data, etc.

You will ideally have

Native or highly proficient level of english
Minimum of 1 year of experience performing similar tasks
Customer focus
Excellent communication skills
Positive mindset
Teamwork and collaboration
Analytical thinking and decision-making skills
Attention to detail
Flexibility to adapt to different tasks and functions

In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do?

About Ricoh

Ricoh specialises in providing and integrating end-to-end technology, solutions and services that help organisations respond to evolving workplace demands. Its portfolio spans workplace experience and meeting room solutions, process automation, office print solutions, cloud and cybersecurity services, graphic communication, and industrial print including textile and 3D printing. The company also offers a complete range of office products and software, production printers, and related services through its eShop and OneRicoh portal.

Ricoh is actively hiring in Spain, with open roles spanning account management, IT systems administration, security and compliance, engineering, finance, customer support, marketing and operations. For international professionals, this means a broad range of technology and commercial functions available in the Spanish market under the Ricoh Europe organisation.

Industry: Office Supplies
Website: ricoh-europe.com

Good to know if you are moving

Ricoh Europe delivers digital workplace services, print solutions, cybersecurity and process automation, giving international hires exposure to a broad technology portfolio.
Open roles in Spain span multiple functions, including Account Manager, IT Security Compliance & Reporting Analyst, SRE Engineer, Senior Finance Transformation Manager, and Customer Support Technician.
The company operates across business solutions areas including Workplace Experience, Process Automation, Office Print Solutions, Cloud & Cybersecurity, Graphic Communication and Industrial Print.
Technical and engineering roles in Spain include Solution Architect Business Continuity-Backup, Senior Platform Reliability Engineer, Test Automation Engineer and Application Security Consultant.

All open roles at Ricoh